Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brea Jenkins

Rancho Cucamonga,CA

Summary

Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.

Overview

3
3
years of professional experience

Work History

Clinical Support Coordinator

KECK HOSPITAL OF USC
Los Angeles, CA
02.2020 - Current
  • Assisted in coordinating and scheduling appointments for follow-up visits.
  • Communicated with patients, ensuring that medical information was kept private.
  • Received and reviewed inpatient and outpatient reports.
  • Liaised with patients, clinic staff and centralized professional staff for problem resolution.
  • Motivated and supervised [Doctors ] and [Physicians] in delivering quality patient care.
  • Scheduled procedures, managed pre-certifications and verified insurance coverage.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered large volume of incoming calls daily to resolve patient issues and schedule appointments.

Sorted, received and distributed mail correspondence personnel to the Doctor.

  • Coordinated patient scheduling, check-in, check-out and payments.
  • Checked patient insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed patient referrals to other medical specialists.

Education

No Degree - Psychology

GRAND CANYON UNIVERSITY
Grand Canyon, AZ
06.2024

Skills

  • STRONG LEADERSHIP SKILLS
  • KNOWLEDGE IN INUSRANCES
  • ANALYTICAL AND PROBLEM-SOLVING SKILLS
  • ABILITY TO SHARE WORK AMONGST COWORKERS
  • ADEPET MULTI-TASKER
  • PROVIDE ADMINISTRATIVE SUPPORT

Timeline

Clinical Support Coordinator

KECK HOSPITAL OF USC
02.2020 - Current

No Degree - Psychology

GRAND CANYON UNIVERSITY
Brea Jenkins