Brea Phillips
Antioch
Summary
Diligent Assistant Property Manager with proven track record in property management, overseeing maintenance, tenant relations, and lease agreements. Successfully managed multiple properties, ensuring high occupancy rates and tenant satisfaction to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
New Earth Residential
09.2023 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
- Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
- Increased lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.
- Streamlined rent collection processes, minimizing late payments through effective communication and follow-up strategies.
Assistant Property Manager
Elmington Property Management
02.2022 - 09.2023
- Converting prospects, and reaching out to lead about interest in Fortress
- Show vacant apartments to prospective residents
- Process rectifications starting at 120 days out
- Conduct background checks on the clients prior to signing any contract
- Prepare leases and other paperwork
- Evaluated unit availability on daily basis to maintain the highest level of product knowledge
- Verified tenant incomes and other information before accepting lease applications
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
- Collected monthly rent payments and other fees, always properly recording and processing money
Assistant Property Manager
Dominium inc
08.2020 - 09.2021
- Answered incoming telephone calls and handled accordingly
- Converting leads into sales by outreach, prospecting, and lead generation in Yardi
- Show vacant apartments to prospective residents
- Evaluate information provided by clients to ensure whether they fall under the established guidelines for renting properties
- Conduct background checks on the clients prior to signing any contract
- Prepare leases and other paperwork
- Evaluated unit availability on daily basis to maintain the highest level of product knowledge
- Receive maintenance issues from tenants & create work orders for maintenance
- Verified tenant incomes and other information before accepting lease applications
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
- Collected monthly rent payments and other fees, always properly recording and processing money
Bartender
Gordon's
11.2016 - 03.2020
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required
- Clean tables or counters after patrons have finished dining
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Check identification of customers to verify age requirements for purchase of alcohol
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Take beverage orders from serving staff or directly from patrons
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
Education
Cosmetology -
Paul Mitchell The School Of Murfreesboro
Murfreesboro, Tennessee08.2017
Completed coursework towards High School Diploma -
Tennessee State University
Nashville, Tennessee12.2015
Skills
- Integrity
- Leadership
- Managing Multiple Priorities
- Communication
- Teamwork
- Computer/Technical Literacy
- Yardi
- ResMan
- Fortress
- Microsoft
- Property tours and inspections
- Lease oversight
- New Construction
- Leasing and sales
- Property Management
- Prospecting Clients
- Strong communication skills
- Budget preparation
- Rent pricing optimization
- Basic mathematics
- Preparing property agreements
- Microsoft office
- Tenant and eviction laws
Timeline
Assistant Property Manager
New Earth Residential
09.2023 - Current
Assistant Property Manager
Elmington Property Management
02.2022 - 09.2023
Assistant Property Manager
Dominium inc
08.2020 - 09.2021
Bartender
Gordon's
11.2016 - 03.2020
Completed coursework towards High School Diploma -
Tennessee State University
Cosmetology -
Paul Mitchell The School Of Murfreesboro
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