Brea Pohl
Bemidji,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Sanford Health
12.2024 - Current
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Followed document protocols to safeguard confidentiality of patient records.
- Answered incoming calls and scheduled appointments.
Veterinary Appointment Assistant
Bemdiji Veterinary Hospital
03.2024 - 12.2024
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Educated clients on post-surgical care and nutrition.
- Performed testing and completed blood counts.
- Collected and processed samples for laboratory testing.
- Prepared animals for surgical procedures.
- Restrained animals for examination and treatment.
Front Desk Receptionist/Veterinary Assistant
SouthGate Veterinary Hospital
06.2021 - 03.2024
- As a Receptionist, I manage the front desk. I play an important role making an office run smoothly by handling administrative tasks and office logistics.
- Other responsibilities may include, scheduling appointments and meetings, greeting clients and visitors and connecting them with the appropriate party, managing documents and records, and managing office supply inventory.
- Also, as an Veterinary Assistant my responsibilities include but not limited to, managing and observing patients under anesthesia. Washing and wrapping surgical instruments. And deep clean the operating room once finished with surgeries.
Flex Teller
Bell Bank
09.2020 - 06.2021
- My role as a flex teller is to be available when another branch is in need of help. Traveling and being able to adapt to how other branches operate is a vast and important part of my position.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Law Document Processor
Integreon
03.2020 - 09.2020
- Being a law document processor, I looked over documents such as PDF's, Power Points, and also did transcriptions. Taking calls from clients to quickly fix and examine their projects.
Child Care Worker
Little Miracles Child Care
11.2019 - 03.2020
- Working at Little Miracles I get to play with the children. I get to read and teach them simple painting, drawing, handicrafts, and songs. Keeping toys sanitized is a way that I keep a safe playing environment for the children.
- I communicate with the parents or guardians about daily activities, behaviors, and related issues if needed.
Manager
Wild Bills Sports Saloon
08.2019 - 11.2019
- As a manager at Wild Bills I built a personable and professional hospitality team and ensured that the staff were well trained and consistently supported.
- I maintained a professional appearance, time management skills, strong communicated, and a positive attitude.
Landscaper
All Terrain Landscaping
06.2019 - 08.2019
- Seasonal
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Mobil Infant Teacher
LITTLE BLOOMERS
09.2018 - 06.2019
- Working at Little Bloomers I got to play with the children. I also got to read and teach them simple painting, drawing, handicrafts, and songs.
- Keeping toys sanitized was a way that I kept a safe playing environment for the children.
- I communicated with the parents or guardians about daily activities, behaviors, and related issues if needed.
Server
Wild Bills Sports Saloon
10.2017 - 08.2018
- At Wild Bills I was in charge of doing opening, closing, and side work chores.
- I ensured that my customers were satisfied by being friendly and accessible.
- Memorizing the menu was an important part of the job so I was able to answer many of their questions.
Education
Some College - Generals
Minnesota State Community College
Moorhead, MN05.2018
GED -
Nevis Public School
Nevis05-2017
Skills
- Front desk
- Patient care
- Medical receptionist
- Insurance verification
- Patient registration
- Customer service
- HIPAA compliance
- Phone and email etiquette
- Appointment scheduling
- Team collaboration
Certification
- CPR Certification
- Driver's License
Timeline
Patient Access Representative
Sanford Health
12.2024 - Current
Veterinary Appointment Assistant
Bemdiji Veterinary Hospital
03.2024 - 12.2024
Front Desk Receptionist/Veterinary Assistant
SouthGate Veterinary Hospital
06.2021 - 03.2024
Flex Teller
Bell Bank
09.2020 - 06.2021
Law Document Processor
Integreon
03.2020 - 09.2020
Child Care Worker
Little Miracles Child Care
11.2019 - 03.2020
Manager
Wild Bills Sports Saloon
08.2019 - 11.2019
Landscaper
All Terrain Landscaping
06.2019 - 08.2019
Mobil Infant Teacher
LITTLE BLOOMERS
09.2018 - 06.2019
Server
Wild Bills Sports Saloon
10.2017 - 08.2018
Some College - Generals
Minnesota State Community College
GED -
Nevis Public School
Similar Profiles
Ericka BalkenEricka Balken
Patient Access Supervisor at Sanford HealthPatient Access Supervisor at Sanford Health
Joy QuitbergJoy Quitberg
Optometrist at Sanford HealthOptometrist at Sanford Health
Tanya SosaTanya Sosa
Registered Nurse at Sanford HealthRegistered Nurse at Sanford Health