Brea Starnes
Nashville,TN
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
7
7
years of professional experience
Work History
Team Lead
Nations Benefits
11.2021 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Team Lead
TLK
01.2015 - 08.2020
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Education
High School Diploma - General Studies
Pearl Cohn
26th Ave North Nashville TN, 05.2015
Skills
- Job Assignments
- Lead Identification
- Lead Collection
Timeline
Team Lead
Nations Benefits
11.2021 - Current
Team Lead
TLK
01.2015 - 08.2020
High School Diploma - General Studies
Pearl Cohn