Brea Tompkins
Edna,TX
Summary
Dynamic professional with extensive experience in retail operations management at Dollar General Market. Proven track record in enhancing customer satisfaction through exceptional service and accurate cash handling. Strong team leadership and staff training skills, coupled with effective inventory management, contribute to operational excellence and a positive work environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dollar General Market
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Caregiver
Private Care
09.2018 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Cashier
Brookshire Brothers
05.2021 - 08.2022
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma - Mechanical Engineering
Edna Alternative High School
Edna, TX05.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Staff supervision
- Staff management
- Retail operations management
- Financial management
- Google drive
- Multitasking and organization
- Adaptability and flexibility
- Inventory management
Timeline
Assistant Manager
Dollar General Market
09.2023 - Current
Cashier
Brookshire Brothers
05.2021 - 08.2022
Caregiver
Private Care
09.2018 - Current
High School Diploma - Mechanical Engineering
Edna Alternative High School
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