Bre'AAja Glynn

• Operated the pharmacy register, accurately processing transactions and assisting customers with medication pickups
• Guided customers through sign-in procedures on the computer, ensuring accurate entry of information
• Located and retrieved prescribed medications for customers, supporting efficient pharmacy workflow
• Gained knowledge of Drug Utilization Review (DUR) and Qv1 & Qv2 processes under pharmacist supervision
• Assisted with front store operations and maintained organization of inventory
• Cross-trained in multiple roles to support pharmacy and front store teams as needed

Linefill A experience, including pulling and dispensing first doses and STAT medications

Sterile compounding experience in the IV room

Received limited IV room training, with introductory experience in sterile compounding

• Managed high-volume outbound calls, providing clear communication and support to customers
• Explained billing and account information, ensuring customer understanding and satisfaction
• Edited and updated basic account information with attention to detail and accuracy
• Offered and set up contracts to assist customers with billing solutions
• Submitted credit requests

• Handled inbound calls for Medicare, providing detailed information and support to customers
• Certified
• Escalated and reported fraud calls, ensuring compliance with protocols and protecting sensitive information
• Provided account information and assisted with customer inquiries
• Processed requests for Medicare cards and facilitated enrollment in Medicare drug plans

• Stocked shelves and did totes
• Cashier work
• Kept area cleaned
• Opened and closed store
• Counted money from tills
• Returned items

• Took English 12
• Painting and drawing
• Child and development
• Study hall
• Business
• Zoology
• Gym