BreaAnne Mayes
San Diego,California
Summary
Dedicated Administrative Assistant experienced in providing extensive support to employees and clients. I have exceptional organization skills, attention to detail, and ability to focus and perform well in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Account Administrative Representative- Remote
ATR International
08.2022 - 04.2023
- Create & maintain member records by processing enrollments, corrections & terminations, verify information across multiple applications, outbound calls to assist members with plan choice, fully document each transaction for transparency, cross train to support other departments, support billing team by processing credit card and EFT transactions, prepare and review new EFT enrollments, and reconcile current member billing info with new billing records, maintain high quality assurance scores.
Donor Support Representative- Remote
Sedona Staffing
05.2021 - 01.2022
- Assist donors with vehicle donations via phone and email, accurately create and submit complete vehicle donation forms, schedule vehicles for pickup, communicate with donors and vendors to ensure a simple and clear donation process, assist donors with choosing best nonprofit for donation
Administrative Assistant/Receptionist
Premier Food Services
07.2019 - 07.2021
- Answer phone and politely direct callers to the correct extension, schedule meetings for management, maintain office supplies and place orders as needed, receive and process payments from subcontractors and vendors, issue parking passes and create ID credentials via badging software, create job postings for seasonal openings, greet customers and allow access to building if approved
Customer Service Agent 3
AMERICAN SPECIALTY HEALTH
10.2014 - 10.2016
- Assist members with eligibility and enrollment (via phone, mail, and e-mail) in the Silver&Fit & Active&Fit programs, received (and documented with full notation) over 60 daily calls and processed over 100 email inquiries and enrollments each day, train CSA2 on inbound/outbound calling and documentation, consistent 100% quality assurance on calls and documentation, process enrollment payments (check and credit card), act as liaison between clients and fitness centers.
Education
Business Administration -
University Of Phoenix
true06.2025
High School Diploma -
Steele Canyon High School
Skills
- Office Administration
- Administrative Operations
- Data Entry
- Mail Handling
- Scheduling/Meeting Arrangements
- Document Control
- Calendar Management
- Quality Assurance
- Time Management
- Filing and Data Archiving
- Customer Service
Software
- MS Office
- Foundations (Kaiser)
- NAV (Charitable Adult Rides & Services)
References
References available upon request.
Timeline
Account Administrative Representative- Remote
ATR International
08.2022 - 04.2023
Donor Support Representative- Remote
Sedona Staffing
05.2021 - 01.2022
Administrative Assistant/Receptionist
Premier Food Services
07.2019 - 07.2021
Customer Service Agent 3
AMERICAN SPECIALTY HEALTH
10.2014 - 10.2016
Business Administration -
University Of Phoenix
High School Diploma -
Steele Canyon High School
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