Summary
Overview
Work History
Education
Skills
Awards
Certification
Websites
Timeline
Generic
Breah Young

Breah Young

Entrepreneur
Grand Rapids,MI

Summary

Highly-motivated employee and student with desire to take on new challenges while gaining skills and knowledge along the way. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and resiliant professional with a proactive attitude. Eager to contribute to a dynamic team and support organizational goals that make a positive impact.

Overview

15
15
years of professional experience

Work History

Front of House Employee

Gaia House Cafe
Grand Rapids, MI
07.2024 - Current
  • Greeted customers and provided friendly customer service.
  • Informed customers of daily specials, menu items, and restaurant policies.
  • Answered phone calls, and inquiries.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Resolved any customer complaints or issues promptly with professionalism.
  • Performed opening and closing duties such as counting money, organizing supplies.
  • Adhered to all health code regulations when handling food items or beverages.
  • Tracked inventory.
  • Collaborated on various tasks or projects.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.

Reiki Practitioner

Reiki Moon & Sol LLC
Grand Rapids, MI
02.2021 - Current
  • Facilitated group Reiki sessions in community settings to introduce people to the practice of energy healing.
  • Attended conferences and workshops related to Reiki therapy in order to stay up-to-date with current trends in the field.
  • Created marketing materials such as brochures, flyers and newsletters to promote awareness about Reiki services offered at my practice.
  • Advised clients on self-care practices that can be used between treatments in order to maximize results from their sessions.
  • Monitored client feedback regarding treatments received in order to identify areas for improvement within my practice.
  • Encouraged clients to share their experiences through social media posts or online reviews so others could benefit from my services.
  • Established partnerships with local businesses to provide discounts on services for members who are interested in pursuing a holistic approach to health and wellbeing.
  • Performed administrative tasks such as scheduling appointments, collecting payments and managing inventory levels of supplies needed for treatment rooms.
  • Engaged in ongoing professional development activities such as reading relevant literature or attending lectures given by experts in the field.
  • Collaborated with other practitioners providing complementary services within my clinic setting.
  • Participated actively in community outreach programs aimed at educating individuals about the power of energy healing.
  • Served as an advocate for those seeking access to alternative forms of healthcare not typically covered by insurance providers.
  • Developed and implemented Reiki energy healing sessions for clients with physical, mental, emotional and spiritual imbalances.
  • Maintained accurate records of client progress during treatments.
  • Provided guidance to clients on the use of Reiki techniques such as meditation and visualization to enhance their overall wellbeing.
  • Conducted research into the benefits of Reiki therapy, including its effects on pain management, stress reduction and relaxation.
  • Educated clients on the principles of Reiki healing and how to apply them in their daily lives.
  • Maintained progress notes and documentation for patient health records.
  • Utilized meditation, guided imagery and reiki with patients and families.

Marketing Specialist

Brilliant Cut Media
Kalamazoo, Michigan
05.2024 - 08.2024
  • Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
  • Designed visuals such as infographics, logos and banners for company website and other digital outlets.
  • Created and coordinated blog content, supporting larger marketing strategy.
  • Researched, wrote and edited compelling copy for webpages, blog posts and other digital content.
  • Collaborated with designers and marketing teams to develop creative concepts for campaigns.
  • Proofread and revised copy to ensure accuracy of grammar, spelling, punctuation and syntax.
  • Developed SEO-friendly content that achieved high rankings in search engine results pages.
  • Conducted extensive keyword research to determine topics for webpages and blog articles.
  • Created original content for promotional materials such as brochures, flyers and newsletters.
  • Wrote persuasive copy tailored to target audiences across multiple channels including email campaigns.
  • Performed quality assurance testing on all written pieces prior to publication or distribution.
  • Provided feedback on drafts submitted by colleagues in order to improve overall quality of work product.
  • Managed project timelines effectively while meeting tight deadlines without sacrificing accuracy or detail.
  • Developed engaging social media posts that increased followership while driving traffic back to the website.
  • Adapted writing style depending on platform or medium; customizing it accordingly for each audience segment.

Assistant Supervisor

Pine Rest Christian Mental Health Hospital
Grand Rapids, MI
03.2022 - 08.2022
  • Scheduled staff and maintained ratios for two AFC homes.
  • Trained onboarding staff members on proper procedures and routines.
  • Participated in clinical meetings.
  • Included in an on-call rotation.
  • Responded promptly to emergency situations.
  • Assisted in the development of operational policies, procedures and standards.
  • Monitored employee performance and conducted regular reviews to identify areas for improvement.
  • Provided feedback on employees' performance and assisted with disciplinary action when necessary.
  • Conducted periodic inventory checks to ensure accuracy of stock levels.
  • Assisted in recruiting process by conducting interviews with prospective candidates.
  • Collaborated with managers from other departments to ensure smooth workflow across the organization.
  • Coordinated daily activities and supervised staff to ensure efficiency.
  • Filed paperwork and submitted reports to upper management.
  • Delegated daily tasks to team members to optimize group productivity.
  • Organized schedules, workflows, and shift coverage to meet expected business demands.
  • Assisted in scheduling and transporting clients to and from appointments.

Psychiatric Technician

Pine Rest Christian Mental Health Hospital
Grand Rapids, MI
03.2021 - 03.2022
  • Provided a warm, positive, supportive, and caring environment to all clients, guests, and team members.
  • Provided direct patient care and monitored patients' physical, mental, and emotional status.
  • Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team.
  • Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
  • Conducted group therapy sessions with clients and facilitated activities designed to improve socialization skills.
  • Administered medications as prescribed by physicians and monitored patient reactions to treatments.
  • Collaborated with other healthcare professionals to coordinate individualized treatment plans for each client.
  • Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
  • Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
  • Facilitated psychoeducational classes such as anger management, substance abuse prevention and treatment.
  • Organized recreational activities for patients such as arts and crafts projects or outdoor games.
  • Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
  • Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
  • Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
  • Encouraged clients to participate in self-care practices like exercise or journaling that promote overall wellbeing.
  • Created therapeutic environments through activities like meditation, mindfulness, yoga, and somatic release, designed to reduce stress levels among residents.
  • Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
  • Implemented different therapies like cognitive behavioral therapy or dialectical behavior therapy.
  • Handled vital sign monitoring, medication administration and patient behavior assessments.
  • Conducted patient orientation sessions for newly admitted individuals.
  • Trained new psychiatric technicians and support staff.
  • Advocated for patient rights and facilitated access to community resources.
  • Assisted patients with daily living activities and encouraged independence.
  • Provided emotional support and counseling to patients and their families.
  • Treated everyone with dignity and respect.
  • Communicated effectively with the clinical and psych tech team.
  • Advocated for client's needs based on observed and documented data.
  • Administered medication as prescribed.
  • Calmly and safely deescalated clients as needed with safe and effective, non-invasive techniques.
  • Provided emotional and behavioral support.
  • Complied with company policies, objectives, and communication goals.
  • Actively listened, coached, encouraged, and reinforced positive behaviors.
  • Effectively executed and followed through with each client's unique treatment plan.
  • Provided additional support for my team and clients, as needed.

Lead Teacher

Rainbow Childcare Center
Gaines Twp., MI
07.2009 - 09.2017
  • Designed and implemented developmentally appropriate activities.
  • Trained onboarding staff on policies and Procedures
  • Fulfilled essential office duties.
  • Answered parental concerns, answered phone calls.
  • Maintained classroom ratios according to state licensing requirements.
  • Guided new and interested families on their introductory tour around the school.
  • Welcoming, calming, positive and enthusiastic.
  • Maintained a clean and organized classroom, (often used as an example for training staff and touring families).
  • Organized School-wide Family Engagement Events (e.g. Family Literacy Night, Graduation Ceremonies, Parades, Holiday Parties, etc.).
  • Observed and documented behavioral assessments and developmental progress for 12+ students daily.
  • Conducted parent teacher conferences.
  • Assisted in resolving conflicts between students, families, and staff members.
  • Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
  • Served as a mentor for new teachers during their onboarding process.
  • Organized activities to promote physical, mental and social development of each child.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Promoted to "Rainbow Representative" due to my positive attitude and professionalism.
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Developed and implemented strategies to improve student learning outcomes.
  • Coordinated professional development activities for teachers within the department.
  • Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
  • Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.

Education

Bachelor of Arts - Integrative Studies

Grand Valley State University
Allendale
06-2025

Associate of Applied Science - Early Childhood Education

Grand Rapids Community College
Grand Rapids
05.2016

Skills

  • Exceptional service
  • Inclusivity
  • MS Office
  • EPIC Software
  • Client Confidentiality
  • Professionalism
  • Compassionate communication
  • Grounding Techniques
  • Decision-Making
  • Case Management
  • HIPAA Compliance
  • Care Plan Evaluation
  • Community Outreach
  • Client Advocacy
  • Records Management
  • Conflict Resolution
  • De-Escalation Techniques
  • Documentation And Reporting
  • Active Listening
  • Chemical Dependency Care
  • Discharge Plan Development
  • Crisis Intervention
  • Therapeutic Assessment
  • Suicide Prevention
  • Task Prioritization
  • Medication Administration
  • Time Management
  • Written Communication
  • Relationship Building
  • Problem-solving abilities
  • Team building
  • Authenticity
  • Integrity
  • Resilience
  • Interpersonal skills
  • Marketable content creation
  • Networking
  • Leadership
  • Program Operations
  • Planning
  • Communicating effectively
  • Data collection
  • Developmental data analysis
  • Website development
  • Multitasking
  • Conflict resolution
  • Adaptability and Flexibility
  • Attention to detail
  • First Aid Training
  • Phone Etiquette
  • Team Collaboration
  • Training and mentoring
  • Staff Coordination
  • Greeting guests
  • Building rapport
  • One-on-one support

Awards

  • Awarded - The Hummingbird Award, Pine Rest Christian Mental Health Hospital, 2021
  • Employee of the month X3, Pine Rest Christian Mental Health Hospital, 2022
  • Awarded - Rainbow Representative, Rainbow Childcare Center, 2012
  • Awarded - Pride and Excellence, Rainbow Childcare Center, 2011
  • Marketing content, Promotional material and Co-facilitator Donation-based Community Sound and Energy Healing, at The DAAC, 2023
  • Marketing content, Promotional material and Co-facilitator - Fundraiser for Kids Food Basket through Donation-based Guided Meditation and Energy Healing event, at Kids Food Basket, 2023
  • Advertising and Media Marketing for Wellness Retreat West Michigan, 2023
  • Advertising and Media Marketing for Nora Faber Gallery Art Classes, 2023-2024
  • Volunteer - Paraprofessional for children with autism spectrum disorder, at Brookwood Elementary, 2012
  • Literacy and Reading paraprofessional, at Sibley Elementary, 2012

Certification

  • Certified Advanced Reiki Practitioner, Training - 40 hours, Jodi Jenks NP, PHD, 2021 - Current
  • Certified Doula, Training - 50 hours, Jessica English, DONA Certified Doula Educator

Websites

Timeline

Front of House Employee

Gaia House Cafe
07.2024 - Current

Marketing Specialist

Brilliant Cut Media
05.2024 - 08.2024

Assistant Supervisor

Pine Rest Christian Mental Health Hospital
03.2022 - 08.2022

Psychiatric Technician

Pine Rest Christian Mental Health Hospital
03.2021 - 03.2022

Reiki Practitioner

Reiki Moon & Sol LLC
02.2021 - Current

Lead Teacher

Rainbow Childcare Center
07.2009 - 09.2017

Bachelor of Arts - Integrative Studies

Grand Valley State University

Associate of Applied Science - Early Childhood Education

Grand Rapids Community College

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