Breahlyn Francis
Mobile,AL
Summary
Dynamic and results-oriented professional with extensive experience in retail and fulfillment environments, including a notable tenure at Amazon. Excelled in customer service, demonstrating a positive attitude and the ability to foster meaningful customer relationships. Proven track record in improving inventory management and reducing shipping errors, showcasing strong organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Stocker
Walmart
Daphne, AL
07.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Fulfillment Center Associate
Amazon
01.2021 - 07.2023
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
- Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
Cashier
Greers
Mobile, AL
12.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Faulkner University
Mobile06.2026
Mattie T Blount High School
Eight Mile, AL05.2019
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Loading and unloading
- Customer assistance
- Customer relationships
- Punctual and reliable
- Merchandise stocking
- Product restocking
- Stock rotation
- Cleaning procedures
- Supply restocking
- Clear communication
- Shelving of products
- Flexible schedule
- Product organization
- Truck unloading
- Energetic and outgoing
- Price checking
Timeline
Stocker
Walmart
07.2023 - Current
Fulfillment Center Associate
Amazon
01.2021 - 07.2023
Cashier
Greers
12.2019 - 01.2021
Faulkner University
Mattie T Blount High School