Proactive coach and manager with strong skills in mentoring and leadership training. Committed to fostering cooperation among team members while ensuring effective communication with stakeholders to achieve shared goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Coach
Bronson Volleyball Club
Bronson
12.2023 - Current
Mentored junior coaches in effective training techniques and athlete management.
Mentored and encouraged youth to develop a strong work ethic by being a positive role model and regularly practicing skills.
Created a culture of good sportsmanship, cooperation, and responsibility among athletes and coaching staff.
Guided participants in order to help them develop their skills and achieve their desired goals.
Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
Sales Assistant
Lynn Mayer's Great Lakes Glads
Bronson
05.2019 - Current
Assisted customers with product selection and inquiries.
Collaborated with team members to enhance customer service strategies.
Helped customers find specific products, answered questions, and offered product advice.
Answered incoming telephone calls to provide store, products, and services information.
Used the computer system to retrieve customer information, part number inventory, and status of purchase orders.
Described merchandise and explained use, operation and care.
Cashier Manager
The Flower Barn
Bronson
05.2021 - 05.2024
Managed daily cash register operations and ensured accurate financial transactions.
Trained and supervised cashier staff in customer service techniques and cash handling.
Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Maintained organized merchandise displays to attract customer attention.
Trained new staff on sales techniques and company policies effectively.
Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Education
Associates of Science in Nursing - Nursing
Glen Oaks Community College
Centreville, MI
05-2026
High School Diploma -
Bronson Jr/Sr High School
Bronson, MI
05-2024
Skills
Patient care
Team collaboration
Effective communication
Customer service
Time management
Problem resolution
Leadership training
Hospitality and accommodation
Affiliations
Little Kids sports camp Summer of 2022,2023,2024
References
References available upon request.
Certification
Basic Life Support Certification (BLS/CPR) 2024-present