Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Cafe Manager
Panera Bread
Lakewood, WA
06.2020 - Current
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Performed business administration functions such cash register counting and supply ordering.
NDT Assistant
Protective Coatings Inc.
Kent, WA
11.2019 - 04.2020
Visually examined materials, structures for Non Destructive Testing.
Inspected equipment and components for signs of corrosion, metal fatigue and cracks.
Conducted liquid penetrant tests to locate surface cracks by coating objects with fluorescent dyes, cleaning excess penetrants and applying developers.
Worked independently.
Cashier
McLendon Hardware
Sumner, Washington
09.2018 - 11.2019
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Restocked and organized merchandise in front lanes.
Bakery Clerk
Safeway
Bonney Lake, WA
06.2018 - 09.2018
Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
Decorated and merchandised bakery good.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Education
High School Diploma -
Sumner High School
Sumner, WA
06.2017
Skills
Delegating Assignments and Tasks
Brand Loyalty
Performance Monitoring and Evaluation
Supply Ordering and Management
Customer Experience
Hiring and Onboarding
Leading Employees
Customer Retention
Restaurant Operation
Customer Inquiries
Certification
Washington State Managers Serve Safe Certification.