Breana Correll
Victorville,CA
Summary
Dynamic and results-driven professional with extensive experience at AAFES, excelling in stocking shelves and inventory management. Proven ability to enhance customer satisfaction through efficient product restocking and effective communication. Skilled in operating handheld scanners and maintaining safety standards, consistently achieving operational excellence in fast-paced environments.
Experienced with managing inventory and restocking shelves efficiently. Utilizes strong organizational skills and attention to detail to maintain orderly stockrooms. Track record of collaborating effectively with team members and adapting to dynamic work environments.
Overview
7
7
years of professional experience
Work History
Overnight Stocker
AAFES
10.2017 - 12.2019
- Stocked shelves efficiently to ensure product availability and optimize customer experience.
- Organized merchandise in backroom, enhancing inventory management and accessibility.
- Conducted regular inventory checks to maintain accurate stock levels and minimize discrepancies.
- Collaborated with team members to streamline restocking processes and improve workflow efficiency.
- Monitored product expiration dates, reducing waste through proactive management of perishable items.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Gas Station Attendant
AAFES Exchange
03.2017 - 10.2017
- Provided excellent customer service by assisting customers with transactions and inquiries.
- Operated point-of-sale systems efficiently, ensuring accurate cash handling and reporting.
- Maintained cleanliness and organization of the station environment for enhanced customer experience.
- Implemented process improvements that streamlined daily operations and increased efficiency.
- Oversaw compliance with safety regulations to promote a secure working environment for staff and customers.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Facilitated sales of services and goods.
Deli Associate
Walmart
05.2015 - 05.2016
- Managed deli operations, ensuring compliance with health and safety standards.
- Trained new associates in food preparation and customer service protocols.
- Maintained inventory levels, placing orders to ensure product availability and freshness.
- Assisted customers with product selection, providing knowledgeable recommendations to enhance satisfaction.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Cashier
Walmart
05.2013 - 05.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing knowledgeable support for a positive shopping experience.
- Maintained clean and organized checkout area to enhance operational efficiency and customer satisfaction.
- Collaborated with team members to ensure timely restocking of merchandise on shelves and displays.
- Trained new cashiers on store policies, procedures, and effective customer service techniques.
- Implemented best practices for reducing checkout wait times through effective queue management strategies.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints promptly to maintain high levels of satisfaction and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Hesperia High School
Hesperia05-2010
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
- Heavy lifting
- Label reading
- Handheld scanner use
- Efficient movement
- Shelf organization
- Safety awareness
- Inventory counts
- Deadline adherence
Timeline
Overnight Stocker
AAFES
10.2017 - 12.2019
Gas Station Attendant
AAFES Exchange
03.2017 - 10.2017
Deli Associate
Walmart
05.2015 - 05.2016
Cashier
Walmart
05.2013 - 05.2016
High School Diploma -
Hesperia High School