Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Breana Davis

CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Total Wine & More
03.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Created employee schedules to align coverage with forecasted demands.

Store Manager

Michaels Arts And Crafts
11.2009 - 03.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Preschool Teacher's Assistant

CCLA
10.2007 - 06.2009
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Taught children with creative approaches, methods, and techniques.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.

Retail Sales Associate

Wonder Bread outlet
08.2006 - 10.2007
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Retail Sales Associate

Macy's
11.2004 - 08.2006
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Sales Representative and Customer Service

Epson
06.2003 - 08.2006
  • Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
  • Increased revenue with strategic upselling of products and services to existing customers.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.

Education

Mount Miguel High School
Spring Valley, CA

Skills

  • Customer Relationship Management
  • Project Management
  • Financial Management
  • Time Management
  • Business Administration
  • Business Planning
  • Staff Management
  • Schedule Oversight
  • Transaction Monitoring
  • Sales Expertise
  • Goals and Performance
  • Inventory Management
  • Order Management
  • Regulatory Compliance
  • Employee Retention
  • Succession Planning

Accomplishments

  • Opened an entirely new store and hired 40 plus team members within less than two months. Along with training and learning my new role with a new company.
  • Relocated existing store to a new location. Hired and trained over 60 plus team members to make the move and reopen store.
  • Took over existing location and restructured team from the ground up through new hires, training and store standards.
  • Highest engagement scores through Covid-19 at 97%.
  • Captainship on schedule writing and payroll management.
  • Captainship on customer experience.
  • Captainship on shrink.
  • Captainship on online orders (pick up in store, curbside and shipping).

Timeline

Assistant Manager

Total Wine & More
03.2022 - Current

Store Manager

Michaels Arts And Crafts
11.2009 - 03.2022

Preschool Teacher's Assistant

CCLA
10.2007 - 06.2009

Retail Sales Associate

Wonder Bread outlet
08.2006 - 10.2007

Retail Sales Associate

Macy's
11.2004 - 08.2006

Sales Representative and Customer Service

Epson
06.2003 - 08.2006

Mount Miguel High School

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