Breana Garza
College Station,TX
Summary
Front-of-house leader at Chuy’s with hands-on experience in serving, bartending, bar lead, and service expo roles. Demonstrates strong leadership by training and mentoring team members, maintaining high operational standards, and ensuring exceptional guest experiences. Skilled at managing shift flow, resolving issues proactively, and supporting restaurant goals while upholding Chuy’s core values of quality food, friendly service, and a clean environment. Recognized for reliability, positive attitude, and readiness to step into a formal management role.
Overview
10
10
years of professional experience
Work History
Server | Bartender | Bar Lead | Service Expo | Catering & Marketing Support
Chuy's
01.2022 - Current
- Serve as Bar Lead, overseeing bar setup, breakdown, cleanliness, and shift readiness
- Support daily front-of-house operations during high-volume service periods
- Train and coach new servers and bartenders on Chuy's service standards, menu knowledge, and POS systems
- Act as Service Expo, coordinating between kitchen and FOH to ensure accurate, timely food delivery
- Assist managers with shift flow, problem resolution, and guest recovery
- Handle guest concerns professionally to maintain positive dining experiences
- Support catering orders, large parties, and special events
- Assist with local marketing initiatives and promotional efforts
- Recognized for reliability, leadership presence, and ability to step into multiple roles as needed
Medical Receptionist
BCS Heart
01.2021 - 01.2022
- Managed front desk operations for a busy cardiology practice
- Scheduled appointments, handled high-volume calls, and coordinated patient flow
- Maintained accuracy in patient records and insurance verification
- Demonstrated professionalism, confidentiality, and calm decision-making in a fast-paced environment
Medical Receptionist
Forest Pediatrics
01.2016 - 01.2021
- Served as the primary point of contact for patients and families
- Managed scheduling, patient check-in/check-out, and phone systems
- Balanced competing priorities while maintaining a welcoming, organized front office
- Built long-term trust with patients, families, and clinical staff
Host | Server | Bartender
Big City Wings
01.2019 - 01.2020
- Delivered consistent service during peak hours in a high-energy environment
- Supported FOH teamwork, guest satisfaction, and efficient service flow
Education
Bachelor of Science - Psychology
Texas A&M University
College Station, TX12.2025
Associate of Arts -
Lone Star College
The Woodlands, TX05.2021
Skills
- Team Leadership & Training
- Shift Execution & Service Flow
- Guest Recovery & Conflict Resolution
- Bar Operations & Standards
- Multitasking in High-Volume Environments
- Accountability & Reliability
- Cash handling
- Task delegation
Timeline
Server | Bartender | Bar Lead | Service Expo | Catering & Marketing Support
Chuy's
01.2022 - Current
Medical Receptionist
BCS Heart
01.2021 - 01.2022
Host | Server | Bartender
Big City Wings
01.2019 - 01.2020
Medical Receptionist
Forest Pediatrics
01.2016 - 01.2021
Bachelor of Science - Psychology
Texas A&M University
Associate of Arts -
Lone Star College