Summary
Work History
Education
Skills
Timeline
Generic

Breana Johnson

Victoria,United States

Summary

Highly experienced, organized, and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication, and multitasking skills and strong proficiency in M.S. Office Suite—proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.

Work History

Records and Information Specialist

Thrette Cosmetics Co.
2022 - Current
  • Established a robust record-keeping system, ensuring 100% compliance with industry standards and reducing data discrepancies by 40% , leading to more reliable and timely business insights.
  • Generated reports, tracked data, and updated spreadsheets with numerical and statistical information.
  • Streamlined the transfer and management of over 600 records monthly into Microsoft SQL Server databases, achieving a 15% reduction in retrieval time by implementing sophisticated data indexing and query optimization techniques.
  • Audited and validated source documents monthly for completeness and accuracy, ensuring compliance with data integrity standards and reducing processing errors.

Executive Administrative Assistant

Bobwhite Energy Services
2015 - 2022
  • Revolutionized meeting dynamics through well-structured agendas and exact documentation of minutes, ensuring clear communication of responsibilities to 15+ team members, reducing follow-up emails, and improving overall team productivity.
  • Developed a robust filing system that streamlined the organization of confidential records, reducing retrieval time and ensuring 100% compliance with all company policies and security protocols.
  • Analyzed and processed expense reports and invoices monthly, ensuring accuracy and completeness, reducing discrepancies, and improving financial reporting efficiency.
  • Created and maintained detailed itinerary plans for domestic and international travel, including booking flights, hotel reservations, ground transportation, dinner reservations, and entertainment for large parties.
  • Implemented innovative methods for managing senior executives' complex work and personal schedules, facilitating focus on core objectives, enhancing productivity, and increasing efficiency.
  • Performed administrative activities for executive-level staff, including telephone and email support, data entry, reviewing, researching, and routing correspondence, drafting letters, collecting and analyzing information, and word processing.

Release of Information Specialist/Medical Records

IOD Incorporated
2013 - 2015
  • Collaborated with attorneys, retrieval companies, and insurance providers to streamline medical record requests, reducing processing time by 40% and ensuring timely submission of affidavits and deposition questions.
  • Documented, managed, and securely developed the release of confidential information from electronic, off-site, or physical records, ensuring 100% compliance with HIPAA and state regulations, resulting in zero data breaches or compliance issues.
  • Prepared medical records and billing documentation for insurance companies, attorneys, and governmental agencies, notarizing subpoenas, court orders, affidavits, and other legal documents.
  • Transformed 3,000+ paper records to digital format, ensuring legibility and accurate indexing: improved document accessibility by 50% and saved the team 100+ hours annually.
  • Documented and communicated operational actions and irregularities, ensuring sustained workflow continuity and improving team response efficiency.
  • Executed rigorous compliance protocols in line with federal, state, and local regulations, preventing legal infractions and ensuring a 100% clean audit record over five consecutive years.

Senior Consumer Loan Specialist

EzCorp
2010 - 2013
  • Processed a high volume of loan payments, systematically updating records with 100% accuracy; provided timely customer service and resolved inquiries, contributing to increased customer satisfaction scores.
  • Executed detailed processing of loan payments, updating financial records in real-time; delivered exceptional customer service, reducing unresolved inquiries by 40% through proactive communication.
  • Led cross-functional communication efforts between legal teams, creditors, and debtors, improving asset recovery timelines and increasing recovered asset value by 32% through efficient collaboration.
  • Coordinated the filing and release of liens by submitting accurate paperwork and fees to county offices, ensuring accuracy and timely payment, resulting in a 15% reduction in processing delays and compliance errors.
  • Managed daily cash operations and bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.

Education

Bachelor of Science (B.S.) - Healthcare Administration

Texas Tech University
Lubbock, TX
2025

Associate of Arts (A.A.) - Interdisciplinary Studies

Victoria College
Victoria, TX
2015

Certified Phlebotomy Technician (CPT) -

Wharton County Junior College
Wharton, TX
2015

Skills

  • Information Management
  • Data Entry Accuracy
  • Data Security
  • Microsoft Office
  • Word Processing
  • Clerical Support
  • Software Proficiency
  • Records Retrieval

Timeline

Records and Information Specialist

Thrette Cosmetics Co.
2022 - Current

Executive Administrative Assistant

Bobwhite Energy Services
2015 - 2022

Release of Information Specialist/Medical Records

IOD Incorporated
2013 - 2015

Senior Consumer Loan Specialist

EzCorp
2010 - 2013

Bachelor of Science (B.S.) - Healthcare Administration

Texas Tech University

Associate of Arts (A.A.) - Interdisciplinary Studies

Victoria College

Certified Phlebotomy Technician (CPT) -

Wharton County Junior College

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Breana Johnson