Breana Manning
Las Vegas
Summary
Military Veteran with 3 years of shown experience in the United States Army. Motivated leader with strong organizational and prioritization abilities. Managed risk upon multiple lines to protect assets, property, and equipment while meeting the expectations of senior leadership. Recipient of multiple awards for outstanding performance and professionalism. Areas of expertise include providing guidance, adaptation to change, working in fast-paced environments, and ability to remain calm during emergency situations.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
T-Mobile
Las Vegas
02.2024 - Current
- Assisted customers with inquiries about services and products.
- Resolved customer complaints using effective communication techniques.
- Updated customer account information in internal systems accurately.
- Collaborated with team members to improve service efficiency.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Motor Transport Operator
UNITED STATES ARMY
Fort Irwin
09.2016 - 09.2019
- Responsible for supervising or operating wheel vehicles over varied terrain and roadways to transport personnel and cargo.
- Manage load, unload, and safety of personnel being transported.
- Oversee and check proper loading and unloading of cargo on vehicles and trailers.
- Employ convoy defense techniques.
- Identify and correct or report all vehicle deficiencies.
- Prepare vehicle for movement and shipment by air, rail or vessel.
Education
High School Diploma -
Barstow Community College
Lancaster, CASkills
- Customer and Personal Service
- Mathematics
- Active Listening
- Service Orientation
- Social Perceptiveness
- Critical Thinking
- Computers and Electronics
- Complex Problem Solving
- Communications and Media
- DoD Experience
- Load & Unload
- Military Experience
- Leadership and Supervisory
- Retail and cashier
Military Service
United States Army, E4
Timeline
Customer Service Representative
T-Mobile
02.2024 - Current
Motor Transport Operator
UNITED STATES ARMY
09.2016 - 09.2019
High School Diploma -
Barstow Community College