Breana Marlett
West Point,United States
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
28
28
years of professional experience
Work History
Screen Printer
Creative Xpressions
West Point, NE
05.2024 - 06.2026
- Operated and maintained screen printing machines to ensure consistent quality output.
- Set up screens and adjusted ink mixtures for various printing projects.
- Coordinated efforts with design teams to ensure accurate execution of custom prints based on client specifications.
- Inspected finished products for accuracy and adherence to quality standards.
- Managed cross-departmental communication to guarantee on-time project delivery, contributing to elevated customer satisfaction levels.
- Maintained a clean and organized work environment, ensuring optimal functionality and safety standards were met.
- Expedited order completion times by prioritizing tasks according to deadlines and project complexity.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Custom mixed colors to match customers' desired color.
- Executed preparation and application of stencils for computer-generated decals and decorative items on finished products.
Administrative Clerk
ONE Office Solution
West Point, NE
11.2023 - 05.2024
- Managed inventory oversight, streamlining ordering procedures to ensure sufficient stock availability and cost efficiency.
- Executed data entry and updated customer contact information to ensure accurate records.
- Engaged with customers via phone and email to ensure delivery confirmations and provide timely responses to inquiries.
- Enhanced customer experience by providing attentive service and swift responses to inquiries.
- Optimized office productivity by overseeing management of incoming calls, emails, and appointments for staff members.
- Edited and proofread professional documents to enhance quality and eliminate errors.
Shift Lead/Key Holder
Dollar General
West Point, NE, United States
01.2023 - 05.2023
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored team members on best practices and safety protocols.
- Managed inventory levels, ensuring timely restocking and minimizing stock discrepancies.
- Resolved customer inquiries and complaints effectively, promoting positive shopping experiences.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Supported Regional Management by traveling to multiple locations to cover retail management roles.
- Completed cash and credit card transactions accurately using POS software.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Quality Control Inspector
Van Sickle Paint
Lincoln, NE, United States
12.2019 - 07.2021
- Conducted regular training sessions and updated employee records on safety and equipment certifications.
- Updated quality control records and reports.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Operated and maintained testing equipment.
- Followed safety protocols while handling hazardous materials.
- Coordinated maintenance schedules to minimize disruptions and maintain equipment reliability.
- Supervised day-to-day functions of plant.
- Coordinated with vendors for timely delivery of raw materials, ensuring the smooth functioning of production processes.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Operated forklifts to move packaged materials and chemical supplies and load and unload trucks and railcars.
- Evaluated raw material specifications and coordinated procurement activities to ensure timely delivery of required resources for uninterrupted plant operations.
- Operated lab equipment for chemical tests and verification of product quality against standards.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Customer Service/Cashier
Diamond Vogel
Lincoln, NE, United States
05.2018 - 12.2019
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer issues efficiently, maintaining positive relationships and loyalty.
- Collaborated with team members to maintain a clean and organized workspace.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Developed strong product knowledge to enhance customer interactions and drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Waitress/Cook/Cashier
Knuckleheads Bar & Grill
Laurel, NE, United States
09.2017 - 02.2018
- Greet customers. Food preparation, set up buffets, salad bars, & private parties. Take customer orders, cashier, & answer phone. Prepared food specials & cook orders.
Cashier/Customer Service
Presto gas station
Randolph, NE, United States
07.2017 - 09.2017
- Provide a friendly smile to customers while establishing sales & service. Open & close of business, deposits, lottery machine, & credit card balances. Re-stock merchandise, maintain store cleanliness, kitchen duties, & keep business operating properly in absence of manager.
Painter
Irwin Paint & Decorating
North Sioux City, SD, United States
05.2015 - 05.2017
- Preparations & painting of newly constructed custom built homes. Keen eye for detail in sanding & applying stain to trim & cabinetry. Finalize & inspect project completion to support customer expectations prior to finished home reveal.
Bartender/Waitress
Green Diamond Bar
Wynot, NE, United States
05.2005 - 11.2007
- Waitress, bartend in small town bar & grill. Food prep, cooking orders, & inventory & ordering supplies & alcohol.
Inbound/Outbound Sales Telemarketer
Phase 2 Telemarketing
Vermillion, SD, United States
09.2002 - 04.2005
- Make & received sales calls. Team lead, set sales goals for individuals & team sales.
- Generated leads through cold calling, resulting in increased business opportunities.
- Consistently met or exceeded performance metrics set forth by management, demonstrating commitment to excellence in role as Outbound Telemarketer.
- Participated in ongoing training sessions to stay updated on product knowledge and enhance sales techniques.
- Streamlined call scripts by incorporating feedback from clients and colleagues, resulting in better engagement with prospects.
- Identified potential areas for improvement within the verification process, proposing solutions that increased overall productivity.
- Volunteered to help with special projects of varying degrees of complexity.
Assistant Manager
The Children's Place
Sioux City, IA, United States
04.2000 - 09.2002
- Assist managers with store operations, employee reviews & hiring. Set weekly & monthly sales goals, freight, & setting displays. Cash register & credit card reports & bank deposits.
Manager in Training
Northern Reflections
Sioux City, IA, United States
11.1999 - 04.2000
- Learned operations of store manager. Employee hiring, reviews, & sales goals. Customer service, sales & cashier. Receiving freight, staging store, & store liquidation as stores closed nationwide.
Front Desk Clerk
Country Inns & Suites
Dakota Dunes, SD, United States
06.1998 - 09.1999
- Hotel front desk clerk, answering phones, taking reservations, check-in & check out of guests, customer service.
Education
H.S. Diploma - General
NEWCASTLE PUBLIC SCHOOLS
01-1997
Skills
- Machine maintenance
- Quality control
- Workflow management
- Advanced design skills
LANGUAGES
English, Read, Written, Spoken
Timeline
Screen Printer
Creative Xpressions
05.2024 - 06.2026
Administrative Clerk
ONE Office Solution
11.2023 - 05.2024
Shift Lead/Key Holder
Dollar General
01.2023 - 05.2023
Quality Control Inspector
Van Sickle Paint
12.2019 - 07.2021
Customer Service/Cashier
Diamond Vogel
05.2018 - 12.2019
Waitress/Cook/Cashier
Knuckleheads Bar & Grill
09.2017 - 02.2018
Cashier/Customer Service
Presto gas station
07.2017 - 09.2017
Painter
Irwin Paint & Decorating
05.2015 - 05.2017
Bartender/Waitress
Green Diamond Bar
05.2005 - 11.2007
Inbound/Outbound Sales Telemarketer
Phase 2 Telemarketing
09.2002 - 04.2005
Assistant Manager
The Children's Place
04.2000 - 09.2002
Manager in Training
Northern Reflections
11.1999 - 04.2000
Front Desk Clerk
Country Inns & Suites
06.1998 - 09.1999
H.S. Diploma - General
NEWCASTLE PUBLIC SCHOOLS