Breana Miller
Brooklyn,NY
Summary
Experienced Office Manager, Administrative Professional, and Personal Assistant with a diverse background in the medical and beauty industries. Skilled in managing day-to-day operations, optimizing workflows, and enhancing client and staff experiences. Highly organized with keen attention to detail. Known for going above and beyond, problem-solving, and tackling any challenge with professionalism—no task is too big or too small. Proactive and dedicated to improving workflow efficiency, from coordinating patient care to supporting business owners and medical directors. Driven by a can-do attitude and a passion for making a meaningful impact on business operations and team dynamics.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator & Virtual Front Desk
REGENERATIVE AESTHETICS MD - Remote
Boca Raton, FL
11.2023 - Current
- Provide administrative support, including managing patient scheduling, appointment reminders, and follow-up coordination, to ensure a seamless patient experience.
- Serve as the primary point of contact for staff and patients, facilitating clear communication, and ensuring operational efficiency.
- Maintain accurate and up-to-date patient records, assist in managing medical documentation, and streamline office processes to improve workflow.
- Support day-to-day operations, ensuring a high level of service and patient satisfaction by coordinating with the medical team, and handling general administrative tasks.
Office Manager & Personal Assistant
BARE BODY LASER SPA
New York, NY
11.2022 - Current
- Oversee daily operations, including inventory management, scheduling, email management, payment processing, and team management.
- Manage expenses, bill payments, and vendor relationships.
- Provide IT support and troubleshoot technical issues.
- Ensure organized and confidential recordkeeping for the business, patients, and the owners' personal information.
- Handle business disputes, and represent the company in small claims cases.
- Serve as the main point of contact for patients, staff, and the owner.
- Handle personal, confidential matters, personal claims, errands, and administrative tasks for the owner.
- Write website content, execute email campaigns, create social media content, and collaborate on marketing strategies.
- Plan and manage promotional events for enhanced brand visibility.
- Assisted in recruiting, onboarding, and training new employees, and managing payroll submissions.
Patient Care Coordinator
VISTA MEDICAL REHABILITATION
The Bronx, NY
05.2022 - 09.2022
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Maintained and updated patient charts with precision.
- Monitored workers' compensation cases and ensured timely MG2 authorizations
- Assisted physical therapists with patient care and documentation.
Pharmacy Assistant/Sales Associate
CARNEGIE HILL PHARMACY
New York, NY
02.2020 - 06.2022
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Prepared labels for prescriptions and dispensed medications to patients.
- Provided knowledgeable customer service, and facilitated communication between pharmacists and patients.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Operated pharmacy software and performed transactions with efficiency.
Sales Associate/Key Holder
SALONCENTRIC
Brooklyn, NY
02.2020 - 05.2022
- Delivered exceptional customer service to professional clients, building and maintaining strong relationships to enhance sales.
- Educated clients on product usage and applications to optimize business practices.
- Managed merchandising, inventory organization, processed transactions, and assisted with store operations, including opening and closing the store.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
Education
ESTHETICIAN LICENSE -
LYTLE’S BEAUTY COLLEGE
Santa Rosa, CA02-2015
Some College (No Degree) -
SANTA ROSA JUNIOR COLLEGE
Santa Rosa, CA05-2014
High School Diploma -
NORTHWEST PREP HIGH SCHOOL
Santa Rosa, CA05-2013
Skills
- Office Management and Scheduling
- Client Relationship Management
- Administrative Support
- Billing and invoicing
- Financial Tracking
- Inventory Management
- Marketing Support
- Content creation
- Vendor Relationship Management
- HR and Payroll
- Event Support
- HIPAA compliance
- Google Workspace
- Microsoft Suite
- Salesforce
- Asana
- Canva
- EMR
Timeline
Patient Care Coordinator & Virtual Front Desk
REGENERATIVE AESTHETICS MD - Remote
11.2023 - Current
Office Manager & Personal Assistant
BARE BODY LASER SPA
11.2022 - Current
Patient Care Coordinator
VISTA MEDICAL REHABILITATION
05.2022 - 09.2022
Pharmacy Assistant/Sales Associate
CARNEGIE HILL PHARMACY
02.2020 - 06.2022
Sales Associate/Key Holder
SALONCENTRIC
02.2020 - 05.2022
ESTHETICIAN LICENSE -
LYTLE’S BEAUTY COLLEGE
Some College (No Degree) -
SANTA ROSA JUNIOR COLLEGE
High School Diploma -
NORTHWEST PREP HIGH SCHOOL
Similar Profiles
Jess PecenkaJess Pecenka
Licensed Practical Nurse at Evolve Aesthetics and Regenerative MedicineLicensed Practical Nurse at Evolve Aesthetics and Regenerative Medicine
Robin MatsonRobin Matson
Medical Assistant at MD Aesthetics & DermatologyMedical Assistant at MD Aesthetics & Dermatology
Chasen Lipscomb MinniefieldChasen Lipscomb Minniefield
MEDICAL ASSISTANT at MD AestheticsMEDICAL ASSISTANT at MD Aesthetics