Breana Miner
Higganum,CT
Summary
Dynamic retail professional with a proven track record at Dollar General, excelling in service excellence and operational efficiency. Skilled in cash management and inventory control, I fostered a loyal customer base through exceptional service and effective merchandising strategies, consistently driving sales growth and enhancing the shopping experience.
Overview
8
8
years of professional experience
Work History
Lead Sales Associate
Dollar General
07.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store cleanliness and organization to create an inviting environment for shoppers.
- Collaborated with team members to optimize stock management and inventory control processes.
- Supported promotional activities by arranging merchandise displays according to company guidelines.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Developed and maintained knowledge of current sales and promotions.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions by 10%.
Team Supervisor
Wawa
03.2023 - 06.2025
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service excellence and operational efficiency.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Monitored team performance, providing feedback to improve productivity and morale.
- Collaborated with management on promotional initiatives to drive sales growth and engagement.
- Conducted regular safety audits, maintaining compliance with health regulations and standards.
- Supervised daily operations of food and beverage service, ensuring compliance with health regulations.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
Assistant Manager
7 Eleven (Corporate Location)
01.2020 - 04.2023
- Led team in daily operations, ensuring exceptional customer service and store presentation.
- Managed inventory levels using POS systems to minimize stock discrepancies and optimize product availability.
- Trained and mentored staff on operational procedures, enhancing team efficiency and performance consistency.
- Implemented promotional strategies to boost sales, effectively increasing customer engagement and retention.
- Conducted regular audits of store compliance with health and safety regulations, maintaining high standards for operation.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Shift Supervisor
Speedway LLC
07.2017 - 01.2020
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored team members to enhance performance and service quality.
- Managed inventory levels, reducing shrinkage through effective stock control measures.
- Implemented workflow improvements, increasing efficiency in store operations.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
Education
High School Diploma -
South Charleston High School
South Charleston, WV03-2018
Skills
- Service excellence
- Operational efficiency in retail
- Cash management
- Operational procedures management
- Objective-oriented
- Pricing and labeling
- Experienced in operating POS systems
- Availability for varied schedules
- Visual displays and presentations
- Merchandise displays
- Inventory and stocking
- Product merchandising
Certification
ServSafe Food Manager License
Microsoft Certified: Power Platform Fundamentals
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Sales Associate
Dollar General
07.2025 - Current
Team Supervisor
Wawa
03.2023 - 06.2025
Assistant Manager
7 Eleven (Corporate Location)
01.2020 - 04.2023
Shift Supervisor
Speedway LLC
07.2017 - 01.2020
High School Diploma -
South Charleston High School