To secure a position that will allow me to utilize my acquired skills and experience.
Skills
Customer service
Active listening
Problem resolution
Complaint handling
Payment processing
Product knowledge
Candidate screening
Administrative skills
Recruiting and sourcing
Team collaboration
Detail-oriented mindset
Strong organization
Time management expertise
Exceptional communication
Teamwork and collaboration
Work History
Recruiter
Manpower Staffing Agency
07.2021 - 04.2025
Developed and maintained strong relationships with clients to understand staffing needs.
Implemented effective recruitment strategies to attract diverse talent pools.
Collaborated with hiring managers to refine job descriptions for clarity and appeal.
Source, screen, and interview candidates for temporary, temp-to-hire, and contract positions.
Match qualified candidates with client job openings based on skills, experience, and fit.
Post job listings across multiple platforms and actively recruit through social media, job boards, and referrals.
Conduct reference checks, verify employment eligibility, and ensure compliance with labor laws.
Coordinate onboarding and orientation for new hires, including paperwork and timesheet setup.
Handle any workplace issues, attendance concerns, or performance problems for assigned temps
Lead Administrative Assistant/Payroll Specialist
United Staffing Associates
03.2018 - 07.2021
Answer incoming calls, make outbound calls & schedule interview appointments
Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculating systems for pay records, invoices, bank deposits and other documents
Provide excellent customer service and greeting incoming candidates, assisting with the application process prior to interview
Process payroll and audit timecard information for employees weekly
Assist with recruitment and job placements as needed
Assist with sales calls and initial contact for the sales team
Write and distribute email, correspondence memos, letters, faxes and forms
Maintain a positive image by keeping a neat, clean orderly work space
Staffing Agency
Inside Sales Representative
ANACAPA Micro Products, Inc
08.2015 - 03.2018
Interacting with customers, vendors and manufacturers via phone and e-mail to purchase and sell different IT products
Quoting prices, credit terms and other bid specifications
Review purchasing agreements with vendors and maintain open lines of communications with those vendors
Completing quotes, sales orders, and purchase orders
Manage workflow by ensuring that deadlines are met daily and work is completed correctly
Contacting new and existing customers to discuss how their needs could be met with specific products and services
Coordinating any synchronization of customer specific needs and desires with adequate product lines
Recommended, upsell, cross sell products as needed to provide the best possible solutions or prices to meet customer satisfaction
Generate memos, emails and reports daily
Respond to incoming inquiries and sales requests from customer and vendors
Assist in training staff members and new hires
Administrative Assistant/Data Entry Clerk
United Staffing Associates
02.2014 - 08.2015
Completing Applicant Data Entry for all new applicants
Updating applications, scanning and uploading documents
Answer incoming calls and assume other receptionist duties when needed
Organizing and scheduling appointments for the staff
Preparing reports and auditing I-9 forms and other documents
Staffing Agency
Customer Service Representative, Underwriting Dept
Call Center for Anthem Blue Cross
01.2013 - 02.2014
Handled high volume of inbound/outbound calls, managing multiple lines while providing excellent customer service
Assisting customers with inquiries and any customer related issues
Average of 50 or more calls per day
Multitasking in phone conversation while typing and researching
Meeting team and individual goals of adherence for each call
Training new associates
Wellpoint Inc
01.2000 - 12.2000
Ability to help customers in a professional and concerned manner
Strong leadership qualities; able to take charge and complete tasks in a timely manner
Eager learner with excellent verbal, written communication and research skills
Proven success in increasing sales and customer base
Reputation for excellence and high quality service to clientele
Deep knowledge in placing orders for products and supplies
Familiarity with shipping procedures and processes
Skilled in checking quality in products purchased
Ability to analyze and revise operating practices to improve efficiency
Additional Information
Able to learn and comprehend new systems and methods quickly, Detail oriented and comfortable working in a fast-paced office environment, Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel and many other programming systems