Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Breana Tate

Waggaman ,LA

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Candlewood Suites Hotel. Skilled in cash handling and demonstrating empathy, I have significantly improved guest experiences. My leadership at Pizza Hut involved mentoring staff to boost productivity by 30%, showcasing my ability to multitask and solve complex problems efficiently.

Overview

12
12
years of professional experience

Work History

Cashier

Wegos Meat Market
03.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sandwich Artist

Subway
06.2023 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Front Desk Receptionist

Candlewood Suites Hotel
04.2017 - 07.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Enhanced guest experience by maintaining welcoming and organized reception area.

Manager/ Cashier

Pizza Hut
04.2013 - 06.2017
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Contributed to store promotions by informing customers of available discounts or special offers at checkout.
  • Collaborated with team members to maintain clean and organized checkout area, promoting positive shopping environment.

Education

Diploma -

L.W. Higgins High School
Marrero, LA
05.2015

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Customer relations
  • Professionalism and courtesy
  • Complex Problem-solving
  • Multitasking and organization

Timeline

Cashier

Wegos Meat Market
03.2024 - 02.2025

Sandwich Artist

Subway
06.2023 - 11.2024

Front Desk Receptionist

Candlewood Suites Hotel
04.2017 - 07.2017

Manager/ Cashier

Pizza Hut
04.2013 - 06.2017

Diploma -

L.W. Higgins High School

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Breana Tate