Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Breana Wells

Harriman,TN

Summary

Dynamic educator with a proven track record at Fairmont Headstart, excelling in classroom management and fostering student engagement. Adept at building strong relationships with students and parents, I implemented innovative teaching methods that enhanced critical thinking and problem-solving skills, ensuring an inclusive learning environment for all.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Teacher Aide

Fairmont Headstart
02.2024 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
  • Enhanced students' critical thinking and problem-solving skills through project-based learning.
  • Designed curriculum materials for special education students, facilitating inclusive learning.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Developed and implemented classroom routines to address varying student needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.

Server

Cracker Barrel Restaurant
06.2022 - 05.2024


  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Increased sales of promotional items by informing customers about current offers.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Cashier

Zaxbys
10.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Bachelor In Social Work - Social Work

King University
Bristol, TN

Associate In Social Work - Social Work

Roane State Community College
Harriman, TN
05.2025

Skills

  • Classroom management
  • Relationship building
  • Critical thinking
  • Student engagement
  • Behavior management
  • Parent-teacher communication
  • Positive role model and mentor
  • Growth mindset
  • Collaborative learning
  • Child development
  • Group and individual instruction
  • Social-emotional learning training
  • Community involvement
  • Empathy and patience
  • Team building
  • Task prioritization
  • Educational activities
  • Visual aids utilization
  • Effective listening

Certification

CPR Certified

Timeline

Teacher Aide

Fairmont Headstart
02.2024 - Current

Server

Cracker Barrel Restaurant
06.2022 - 05.2024

Cashier

Zaxbys
10.2021 - 06.2022

Bachelor In Social Work - Social Work

King University

Associate In Social Work - Social Work

Roane State Community College

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Breana Wells