Breane Cruz
Premier Health
Dayton,OH
15
years of professional experience
Dedicated financial counselor with expertise in patient financial education, demonstrating strong communication and relationship-building skills. Committed to empowering patients to navigate their financial responsibilities and achieve better healthcare outcomes.
Work History
Financial Counselor
1 Year 10 Months- Assisted patients in understanding financial obligations and insurance coverage options.
- Educated patients on financial assistance programs and eligibility requirements.
- Supported team initiatives aimed at improving overall financial counseling services and patient outcomes.
- Cultivated a positive, non-judgmental environment for patients to openly discuss their financial concerns.
- Uses financial systems to document data and conducts procedures to assist the patient in filing for Medicaid.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Analyzed patient accounts to identify potential revenue opportunities and streamline processes.
- Maintained accurate records of patient interactions and financial agreements.
- Helps patients, especially those who are uninsured, underinsured, and have low incomes, assess and determine a plan for resolutions of their financial responsibilities.
Insurance/Billing Coordinator
2 Years 6 Months- Coordinated billing activities to maintain accurate patient accounts and streamline workflows.
- Communicated with insurance providers to resolve discrepancies and expedite payments.
- Reviewed billing data for accuracy, enhancing overall financial reporting integrity.
- Processed insurance claims efficiently, ensuring timely submissions and reducing errors.
- Served as liaison between insurance carriers and patients to resolve any concerns.
- Achieve revenue goals by effectively managing collections, receivables, and insurance billing.
- Make definite financial agreements with patients in accordance with policy.
- Train new employees with patience and guidance; ensure on the job training is current and correct.
- Achieved significant reduction in outstanding accounts receivables by implementing effective follow up strategies with patients and insurers
Accounts Receivables
3 Years 8 Months- Improved cash flow by proactively monitoring aging accounts receivables and implementing effective collection strategies.
- Perform day to day financial transactions including verifying, computing an posting accounts receivable data.
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for.
- Worked directly with the accounting department to determine how accounts receivables activities would affect the status of customer accounts.
- Supervised accounts receivables.
- Responsible for logging all receivable invoices and keeping an accurate aging report.
- Worked closely with accounting to monitor account activity and alter customer status when necessary.
Leasing Agent
1 Year 6 Months- Managed tenant applications, ensuring accuracy and compliance with leasing regulations.
- Facilitated lease agreements, explaining terms and conditions to new residents.
- Conducted property tours, showcasing amenities and features to prospective tenants.
- Coordinated maintenance requests, enhancing tenant satisfaction through timely responses.
- Thorough knowledge of lease terms, specifications and all community and Fair Housing policies.
- Stayed knowledgeable of the property market status.
- Trained new leasing agents on company policies and effective sales techniques.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Skills
Financial counseling
Financial analysis
Revenue cycle management
Insurance verification
Medicaid
Patient financial education
Payment collection
Patient support
HIPAA compliance
Relationship building
Networking skills
Conflict management
Communication skills
Timeline
Financial Counselor
Premier Health
10.2024 - CurrentRead More
Insurance/Billing Coordinator
Growing Smiles Pediatric Dentistry
02.2017 - 08.2019Read More
Accounts Receivables
Edward Rose & Sons
05.2013 - 01.2017Read More
Leasing Agent
Edward Rose & Sons
11.2011 - 05.2013Read More