Breann Carrillo
Lancaster,CA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending solution and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
7
7
years of professional experience
Work History
Phlebotomy
Grifols Biomat USA
12.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Donor Center Technician
Grifols Biomat USA
12.2023 - Current
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
- Promoted a positive environment for both staff and donors through effective communication and teamwork.
LvL 7 (Assistant Manger)
In-N-Out Burger
11.2017 - 12.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
Education
High School Diploma -
Rosamond High
06.2017
Skills
- Task Delegation
- Employee Performance Evaluations
- Operations Management
- Product and Service Knowledge
- Business Planning
- Money Handling
Timeline
Phlebotomy
Grifols Biomat USA
12.2023 - Current
Donor Center Technician
Grifols Biomat USA
12.2023 - Current
LvL 7 (Assistant Manger)
In-N-Out Burger
11.2017 - 12.2023
High School Diploma -
Rosamond High