Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breann Christiansen

Port Clinton

Summary

Offering highly organized and detail-oriented approach, with demonstrated ability to adapt quickly and learn new tasks efficiently. Brings familiarity with basic administrative functions and capability to manage patient records and schedules accurately. Ready to use and develop administrative and organizational skills in an office coordinator role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Office Coordinator

Akron Children's Hospital
07.2023 - Current
  • Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
  • Communicated with patients, insurance companies and providers through phone calls, emails and meetings.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Boosted morale among staff members by fostering a positive work environment through clear communication and support.
  • Managed inventory levels effectively, ensuring adequate supplies were available for daily operations without excess waste or cost.

Emergency Medical Technician

Put-in-bay EMS
05.2015 - Current
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
  • Trained new EMTs on proper protocols and procedures.

Surgery Scheduler

Midwest Vision Partners
08.2021 - 06.2023
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.

Front Office Coordinator

Firelands Health
03.2018 - 08.2021
  • Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
  • Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
  • Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
  • Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.

Education

BBA - Business Administration And Management

Tiffin University
Tiffin, OH
04.2023

Associate Of Applied Science - Medical Administration

Terra State Community College
Fremont, OH
12.2021

Skills

  • Registration management
  • Multitasking and organization
  • Team leadership
  • MS office suite
  • Complex Problem-solving
  • Process improvements
  • Staff training and development
  • Time management

Certification

  • EMT - Certified Emergency Medical Technician

Timeline

Medical Office Coordinator

Akron Children's Hospital
07.2023 - Current

Surgery Scheduler

Midwest Vision Partners
08.2021 - 06.2023

Front Office Coordinator

Firelands Health
03.2018 - 08.2021

Emergency Medical Technician

Put-in-bay EMS
05.2015 - Current

BBA - Business Administration And Management

Tiffin University

Associate Of Applied Science - Medical Administration

Terra State Community College

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Breann Christiansen