Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Breann Gregory

Breann Gregory

McKinney,TX

Summary

Dynamic office manager and Registered Dental Assistant (RDA) with a proven track record in supporting diverse dental procedures. Equipped with hands-on training in dental radiography, chairside assisting, and sterilization techniques, ensuring high standards of patient care and safety. Recognized for the ability to adapt quickly to new environments while fostering strong relationships with coworkers and patients. Committed to enhancing operational efficiency and delivering exceptional service in a fast-paced dental setting.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dental Office Manager

Pecan Tree Family Dentistry
01.2025 - Current
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
  • Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
  • Developed successful marketing strategies to attract new patients while retaining existing clientele base.
  • Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
  • Streamlined patient record-keeping with adoption of new dental software, ensuring accuracy and compliance with healthcare laws.
  • Increased public awareness of oral health issues through effective use of social media and online marketing.
  • Achieved significant increase in patient referrals by maintaining high levels of patient satisfaction and trust.
  • Managed weekly social media posts ensuring accurate and engaging office information.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
  • Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
  • Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.

RDA

Pecan Tree Family Dentistry
06.2024 - Current
  • Performed general chair-side duties for general dentistry. Some experience in pediatric cases.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
  • Supported dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Sterilized rooms and prepped equipment and instruments for 8 procedures daily.
  • Monitored patient comfort and safety during dental procedures.
  • Supported dentists during procedures, assisting in dental fillings, permanent and temporary crowns, sealants, extractions, implants, root canals, and ITero scanning.

RDA Externship

Crescent Family Dentistry
05.2024 - 05.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
  • Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
  • Prepared radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns, sealants, extractions, implants, root canals and dentures.
  • Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
  • Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Assisted dentists by passing instruments, and suctioning intraoral fluids.
  • Measured and recorded vital statistics by taking patients' blood pressure and pulse.
  • Prepared and sterilized instruments and materials for use by dentists.

Barista

Z’s Good Vibez Juice Bar
03.2024 - 05.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Created fresh juices daily to provide a healthier option to customers

Physician Scheduler

Emergency Staffing Solutions
01.2023 - 03.2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Completed daily logs for management review.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Proofread and edited documents for accuracy and grammar.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Owner

Coyote Nutrition
10.2022 - 01.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Barista/Cashier

Coyote Nutrition
12.2020 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Created custom beverages to meet the needs of the customer’s expectations.

Education

Dental Assisting

Luminary Dental Assisting School
Mckinney Texas
06.2024

High School Diploma -

Anna High School
Anna Texas
05.2020

Skills

  • Electronic Charting
  • Patient care excellence
  • Infection control proficiency
  • Restorative Dentistry
  • Dental Radiography
  • Digital radiography proficiency
  • Dental procedure assistance
  • Dental terminology knowledge
  • X-Ray Processing
  • Sanitation protocols
  • Treatment room setup
  • Equipment Sterilization
  • Treatment Room Breakdown
  • Dental staff support
  • Personable Communication
  • Full Mouth Radiographs
  • Teamwork and Collaboration
  • Emergency Dental Care
  • Denture Adjustment
  • Autoclave Operation
  • Data Entry
  • Customer Service
  • Physician Scheduling
  • Schedule Coordination
  • Telephone Management
  • Client Relations
  • Microsoft Office
  • Inventory Tracking
  • Marketing
  • Sales
  • Multitasking Competence
  • Time Management Capabilities

Certification

  • RDA - Registered Dental Assistant

License # 139702

Timeline

Dental Office Manager

Pecan Tree Family Dentistry
01.2025 - Current

RDA

Pecan Tree Family Dentistry
06.2024 - Current

RDA Externship

Crescent Family Dentistry
05.2024 - 05.2024

Barista

Z’s Good Vibez Juice Bar
03.2024 - 05.2024

Physician Scheduler

Emergency Staffing Solutions
01.2023 - 03.2024

Owner

Coyote Nutrition
10.2022 - 01.2023

Barista/Cashier

Coyote Nutrition
12.2020 - 10.2022

Dental Assisting

Luminary Dental Assisting School

High School Diploma -

Anna High School

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