My name is Breann Beltran. I am a very Diversified individual. I am great with multitasking and hard-working. Any Gaps in between work I either was expanding my family or did not need to work while my ex-husband took care of us.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Tax Preparer
Jackson Hewitt
11.2024 - Current
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Analyzed financial records to verify accuracy of tax returns.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Increased client satisfaction by providing accurate and timely tax preparation services.
Assessed client tax situations to determine best filing options.
Completed and filed returns with tax departments at local, state, and federal levels.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
Communicated with clients regarding tax situations, providing guidance on financial decisions.
Maintained compliance by adhering to current tax laws and regulations.
Educated clients on tax planning strategies, helping them save money in future years.
Receptionist
Alpha & Omega Paintless Dent Repair
07.2024 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Provided clerical support to company employees by copying, faxing, and filing documents.
Assistant Manager
First Shipping/ UPS Retail store
08.2021 - Current
I Help run the store
Help all customers and handel any problems
I pack shipments and Help with inventory
Tax Preparer
Jackson Hewitt
10.2020 - Current
I prepare taxes for Jackson Hewitt
I prepare individual and self employed
J.S.O
Rite of Passage (LGYS)
07.2018 - Current
I am a Coach Counselor (JSO)
I am with the student-athletes from the time they wake up, until the time they rack up for bed
I help redirect direct them threw their day, and keep them on schedule
I help escalate situations and help coach them to be better people when they get out
Para Professional
Granbury School District
09.2022 - 07.2024
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
DoorDash Delivery Driver
DoorDash
02.2021 - 09.2021
I did Door Dash over the summer to spend more time with my kids after-tax season ended last year
Sales assoc.
Aldi
04.2018 - 07.2018
I throw truck, stock, help customers and run register
Cashier
Hy-Vee, Inc.
05.2017 - 10.2017
Ran register, stocked, cleaned, ran truck, shopped online orders and delivered them
Team Lead
Born Free Motor coaches
02.2016 - 05.2017
We built rs from the chassis up
General Manager
Dairy Queen
06.2015 - 02.2016
Ran all operations of restaurant
Office Manager
COMPUTER WORKS
07.2013 - 10.2015
Helped all customers, put in orders
Helped set up and repair computers
Made vinyl sings and installed them and computers
Education
GED - General
Hill College
Cleburne Texas
03.2006
General - General
Franklin High School
Livonia, MI
06.2004
Skills
Customer Care
Customer Service
Customer Support
CSR (10 years)
Microsoft Office (1 year)
Microsoft Word (10 years)
QuickBooks (1 year)
Cash Handling (10 years)
Manufacturing Experience (1 year)
Management Experience (4 years)
Cashiering (4 years)
Warehouse Experience (2 years)
Drivers license (10 years)
Computer Skills
Communications
Customer Service (10 years)
Communications (10 years)
Communication skills (10 years)
Retail Management (2 years)
Office Experience (2 years)
Office Management
Store Management Experience
Recruiting
Microsoft Outlook
Accounts Payable
Time Management (10 years)
Sales Experience
Payroll
Accounts Receivable
Microsoft Excel
Leadership
Restaurant experience
Hotel Experience (1 year)
Tax Experience
Supervising experience
Delivery driver experience
Typing
Certification
Jso July2018 to July2019 Junevile Dention Officer
C.P.R certified July2018 to July2021
First Aid certified May2018 to May2020
Driver's License
TABC
September2020 to September2022
Managers Food Handler September2020 to September2022
Child Protective Investigator Supervisor at Department of Family and Protective ServicesChild Protective Investigator Supervisor at Department of Family and Protective Services