Breann Lawson
Fayetteville,NC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
9
9
years of professional experience
Work History
Omni Lead
Dicks Sporting Goods
10.2019 - 03.2024
- Led omni-channel operations including online order fulfillment, in-store pickup, and ship-from-store
- Coordinated daily workload and supported team members to meet productivity and accuracy goals
- Ensured excellent customer service across in-store and online experiences
- Maintained organization, inventory accuracy, and operational efficiency
- Assisted with training new employees and supporting leadership initiatives
Customer Lead
Food Lion
09.2015 - 02.2018
- Supervised front-end operations and provided support to customer service associates
- Assisted customers with inquires, transactions, and issue resolution
- Helped manage cash handling, scheduling, and daily store operations
- Ensured compliance with company policies and maintained a positive shopping environment
Education
High School Diploma -
Jack Britt High School
Fayetteville, NCAssociate of Applied Science - Medical Information Technology
Hopkinsville Community College
Hopkinsville, KY05-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Computer skills
- Organizational skills
- Excellent communication
Timeline
Omni Lead
Dicks Sporting Goods
10.2019 - 03.2024
Customer Lead
Food Lion
09.2015 - 02.2018
High School Diploma -
Jack Britt High School
Associate of Applied Science - Medical Information Technology
Hopkinsville Community College