Breann Soberal
Southgate,MI
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
11
11
years of professional experience
Work History
Escrow Assistant
First American Title Insurance Co
08.2025 - Current
- Assisted in preparing escrow documents, ensuring compliance with regulations and accuracy of information.
- Facilitated communication between buyers, sellers, and lenders to expedite transaction processes.
- Maintained detailed records of transactions, enhancing data integrity and retrieval efficiency.
- Coordinated with title officers to resolve issues related to property titles and liens.
Closing Specialist
Rocket Mortgage Rocket Pro TPO
01.2020 - 09.2022
- Managed disbursement of funds for loans, ensuring accuracy in amounts paid out to borrowers, lien holders, and other parties involved in transactions.
- Updated internal systems with accurate information regarding closed transactions for recordkeeping purposes.
- Coordinated with title companies to ensure timely completion of title searches and issuance of title commitments.
- Scheduled closing appointments with borrowers, agents, and attorneys.
- Collaborated with underwriters to resolve any issues prior to closing.
- Maintained regular contact with clients throughout closing process, providing updates on timelines and addressing any concerns that may arise.
- Prepared closing statements and verified accuracy of figures and calculations.
Title Coordinator
Rocket Mortgage
05.2019 - 01.2020
- Identified issues affecting titles and property use by examining individual title documentation.
- Verified property factors carefully, including legal descriptions, current ownership, and specific restrictions.
- Reviewed documentation such as mortgages, liens, and contracts thoroughly to obtain necessary title information.
- Investigated titles and resolved issues prior to closings.
Server
Sneaky's Bar and Grill
10.2016 - 11.2019
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Oversaw table assignments and workflow to optimize operational efficiency during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Executive Resolution Specialist
Rock Connections
07.2017 - 01.2019
- Acts as an Executive Coach under multiple leaders to assist in the production development of team members.
- Leads meetings such as huddles, call reviews, and quality evaluations.
- Meets regularly with directors and the regional vice president of the campaign to build leadership skillset.
- Additionally, maintains own production by taking inbound phone calls in a high-volume call center environment while adhering to multiple laws and regulations regarding client confidentiality and protection.
- Resolved complex customer inquiries, ensuring timely and effective solutions for escalated issues.
- Collaborated with cross-functional teams to enhance operational workflows and improve service delivery.
Store Manager
Green Door Alternative
02.2015 - 11.2016
- Responsibilities included: opening and closing the store, registering clients and utilizing technology to ensure their medical cards were current and valid, preparation and maintenance of client files, adhering to HIPPA laws, and balancing the cash drawer at the end of business day.
Server
BDB
12.2014 - 03.2015
- Presented menus to patrons and answered any questions about menu items, making recommendations upon request.
- Responsible for maintaining the building's sanitation standards.
Server
Dix Coney Island
10.2014 - 03.2015
- Presented menus to patrons and answered any questions about menu items, making recommendations upon request.
- Responsible for maintaining the building's sanitation standards.
Education
High School -
Melvindale High School
Melvindale, Michigan06.2011
Skills
- Multitasking Abilities
- Organizational Skills
- Problem Solving
- Adaptability
- Customer Service
- Time Management
Timeline
Escrow Assistant
First American Title Insurance Co
08.2025 - Current
Closing Specialist
Rocket Mortgage Rocket Pro TPO
01.2020 - 09.2022
Title Coordinator
Rocket Mortgage
05.2019 - 01.2020
Executive Resolution Specialist
Rock Connections
07.2017 - 01.2019
Server
Sneaky's Bar and Grill
10.2016 - 11.2019
Store Manager
Green Door Alternative
02.2015 - 11.2016
Server
BDB
12.2014 - 03.2015
Server
Dix Coney Island
10.2014 - 03.2015
High School -
Melvindale High School