Breann Villanueva
Summary
Dynamic and results-driven professional with a strong background in customer engagement, sales, and brand representation. Skilled in marketing strategies, trend analysis, and client relations, with a passion for delivering exceptional experiences. Adept at managing multiple responsibilities, problem-solving creatively, and fostering brand growth through strategic promotions and interpersonal connections.
Overview
7
7
years of professional experience
Work History
Bartender
Bad Jimmy's
11.2024 - Current
- Present visually appealing cocktails, demonstrating creativity and an understanding of aesthetic presentation
- Organize and maintain bar inventory, ensuring optimal product placement and accessibility, reinforcing merchandising principles of stock organization and replenishment.
- Curate engaging guest experiences by delivering high-quality service, enhancing brand perception and customer loyalty.
Bartender & Brand Ambassador
KWSC
01.2023 - Current
- Travel to various locations to set up and execute pop-up events, creating engaging customer experiences.
- Educate guests on unique cocktails, highlighting innovative ingredients and trends.
- Contribute to the development of new cocktail recipes and menu ideas to enhance brand offerings.
- Process transactions efficiently while maintaining a lively and welcoming atmosphere.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Bartender & Customer Experience Specialist
Fox Concepts
01.2019 - 01.2023
- Strengthened brand reputation by consistently exceeding service expectations and passing secret shopper evaluations.
- Maintained optimal inventory levels to meet customer demand and minimize shortages.
- Provided personalized recommendations to enhance the guest experience and boost sales.
- Stayed ahead of industry trends, learning new mixology techniques to improve service offerings.
Sales & Visual Merchandising Associate
Street Scene
01.2018 - 02.2019
- Designed visually compelling product displays to increase foot traffic and drive sales.
- Styled and curated fashion pieces for website and social media content, enhancing online engagement.
- Assisted in photoshoots and digital marketing efforts to promote seasonal collections.
- Provided expert styling advice, enhancing customer satisfaction and increasing conversions.
Education
Bachelor of Arts - Merchandising, Apparel, And Textiles
University of Kentucky
Lexington, KY06-2019
Skills
- Brand Promotion & Marketing
- Customer Engagement & Retention
- Social Media & Content Curation
- Event Coordination & Execution
- Strong Organizational & Multitasking Abilities
- Excellent Communication & Interpersonal Skills
- Creative Problem-Solving
- Sales & Upselling Techniques
Timeline
Bartender
Bad Jimmy's
11.2024 - Current
Bartender & Brand Ambassador
KWSC
01.2023 - Current
Bartender & Customer Experience Specialist
Fox Concepts
01.2019 - 01.2023
Sales & Visual Merchandising Associate
Street Scene
01.2018 - 02.2019
Bachelor of Arts - Merchandising, Apparel, And Textiles
University of Kentucky
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