Summary
Overview
Work History
Education
Skills
Languages
Certification
Volunteer Work
Affiliations
Activities and Awards
Hobbies
Timeline
Generic

Breanna Aguirre

Heath,Texas

Summary

Seeking a job position in the Research Department of Urology Clinics of North Texas to continue growth and expand knowledge, skills, and experience to better face and overcome the challenges of modern-day work environments. Willingness to take on new professional challenges, utilizing interpersonal skills, and problem-solving skills. Organized and dependable candidate with excellent listening skills, verbal, and written communication skills, customer service, strong computer skills, and adaptability. Worked with various software programs including Millennium, MedHost, MotionSoft, CoPath, and NextGen. Familiar with basic medical terminology, laboratory protocols and testing procedures. Recognized for performing laboratory tests and procedures with attention to detail and optimum quality. Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams. Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Coordinator

Urology Clinics Of NorthTexas
11.2022 - Current
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients, providers, and insurance companies for seamless healthcare experience.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
  • Maintained accurate electronic health records for improved patient care and compliance with privacy regulations.
  • Supported clinical staff in providing high-quality care by organizing necessary paperwork and ensuring timely access to information.
  • Increased efficiency of front office operations through effective multitasking, attention to detail, and organization skills.
  • Contributed to positive atmosphere within clinic by maintaining professional demeanor and compassionate attitude towards all patients.
  • Assisted in training of new Patient Coordinators, sharing best practices and ensuring consistent quality of service across team.
  • Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
  • Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
  • Improved workflow processes by implementing new procedures that increased overall efficiency within Patient Coordinator role.
  • Promoted culture of teamwork among clinic staff by offering assistance whenever needed and fostering open communication channels.
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Worked with patients to schedule tests and procedures.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Educated patients by explaining preparation instructions for upcoming procedures and tests.
  • Aided in development and betterment of patient management and workflow processes.

ProPath - Immunohistochemistry Laboratory Assistant II

ProPath
11.2021 - 11.2022
  • Proficiency of all Laboratory Assistant I duties in addition to following:
  • Prepare patient samples for clinical testing in precise and accurate fashion. Troubleshoot order inadequacies and instrument issues. Special projects such as evaluating/validating new equipment and or new reagents and testing new procedures. Regularly respond to various client inquiries over phone, fax, or email involving patient.
  • Information, staining, and procedures.
  • Maintain compliance with federal, state, company and department policies, procedures and regulations. Maintain confidentiality of employee, patient, client and company information at high level.
  • Supported scientific investigations by preparing necessary reagents, solutions, and materials for various experiment.
  • Maintained documentation on tests performed in lab.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Work overtime as needed.

ProPath - Histology Laboratory Assistant I

ProPath
03.2021 - 11.2021
  • Prepare patient samples for clinical testing and data entry of patient demographics into
    database in precise and accurate fashion.
  • Accurately evaluate specimen orders and enter clinical data/information into variety of
    computer systems (i.e. Order entry, patient demographics and/or results).
  • Identify any missing or invalid data entry
    information and take appropriate action to
    correct errors.
  • Perform either technical or non-technical
    procedures required to process and submit
    patient specimens for analysis.
  • Operate automated and semi-automated
    equipment according to trained standard
    operating procedures.
  • Effectively communicate deficiencies to
    appropriate personnel, including deficiencies
    related to specimens, paperwork, database
    information, or equipment.
  • Accurately document various information as required, including processing logs, quality
    control, and preparing of reagents.
  • Routinely handle biohazardous and/or chemical hazardous material and waste.
  • Communicate effectively in courteous,
    professional manner with all levels of
    management, co-workers and clients to provide quality customer service.
  • Able to work independently and or in team-
    oriented department and company.
  • Maintain compliance with federal, state,
    company and department policies, procedures and regulations.
  • Maintain confidentiality of employee, patient,
    client and company information.

Rockwall Independent School District - Substitute Teacher

Rockwall Independent School District
09.2020 - 02.2021
  • Substitute and manage assigned classroom for teacher's absence.
  • General knowledge of curriculum and instruction and ability to instruct students and manage their behavior.
  • Ability to understand and carry out verbal
    instructions and maintain emotional control.
  • Able to communicate effectively.
  • Follow lessons developed by classroom teacher and present in manner that students understand.
  • Create classroom environment conducive to
    learning and appropriate to maturity and interest of students.
  • Establish and maintain control in classroom and administer discipline in accordance with board policies, administrative regulations, and campus policies and rules.
  • Take all necessary and reasonable precautions to protect students, equipment, materials and facilities.
  • Maintain cooperative, professional relationship with all colleagues, students, parents and community members.
  • Use acceptable communication skills to present information accurately and clearly.
  • Comply with all district policies as indicated in Rockwall ISD Substitute Handbook.
  • Maintain prompt and regular attendance for
    each substitute assignment.
  • Provide distance telecommuting in response to school closure.
  • Perform other tasks and duties as assigned.

OU Sarkey's Fitness Center - Student Cashier

OU Sarkey's Fitness Center
09.2018 - 03.2020
  • Manage all aspects of OU members Sarkey's
    Fitness Center gym.
  • Responsible for cash register and all forms of
    payment handling process.
  • Responsible for various facility programs using MotionSoft for memberships fees and sales.
  • Adhere to facility policies, assist with data entry, clean and maintain center, and respond during emergency situations.
  • Obtain CPR/AED and First Aid certification
    through American Heart Association before
    beginning position.
  • Assisted customers with payment transactions, resulting in increased speed and efficiency at register.
  • Mastered various payment processing systems, streamlining transaction times for improved customer experience.
  • Demonstrated strong multitasking abilities by simultaneously managing multiple customers'' orders without compromising quality of service.
  • Developed rapport with regular customers, fostering welcoming atmosphere that encouraged repeat business.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Sephora Inside JCPenney - Beauty Advisor

Sephora Inside JCPenney
05.2019 - 08.2019
  • Responsible for providing customers with welcoming and fun beauty experience.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Maintained, organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

Baylor Scott And White Hospital - Medical Scribe

Baylor Scott And White Hospital
02.2018 - 08.2018
  • Complete two-day orientation and pass exam consisting of extensive medical knowledge in Emergency Department of Baylor Scott and White hospital.
  • Accompany physicians through day in fast-paced, stressful environment and attended patients while writing account of events.
  • Use MedHost software to input complete information about examinations, treatment plans, lab results and other details directly into patient charts on patient record system.
  • Communicate with providers and staff in professional manner to provide efficient and accurate medical documentation for patients.
  • Verify signatures and medical charts for accuracy and completion.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Promoted a positive work environment through proactive collaboration with team members and adherence to established protocols and procedures.
  • Received consistent positive feedback from supervisors for attention to detail, commitment to accuracy, and dedication to providing high-quality scribe support.
  • Adapted quickly to new technologies and software platforms utilized within medical facility, ensuring seamless integration into daily workflow processes.
  • Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in fast-paced clinical environment while maintaining high level of accuracy in all documentation efforts.

Education

Emergency Medical Technician Basic Certificate -

Dallas College
Richardson, TX
02.2023

Bachelor of Science - Biology

University of Oklahoma
Norman, OK
05.2020

Skills

  • Intrapersonal skills
  • Communication
  • Active Listening
  • Analytical Skills
  • Customer Service
  • Resiliency
  • Creative Problem Solving
  • Data Entry and Recordkeeping
  • Time Management
  • Conflict Resolution
  • Computer Literacy
  • Teamwork Problem Solving

Languages

Spanish
Limited Working

Certification

  • EMT-B, National Registry of Emergency Medical Technicians
  • Dallas College EMT Course Completion
  • Dallas Area Rape Crisis Center Completion of Advocate Training Dallas, TX

Volunteer Work

Hospice Volunteer | Hope Health Care (2022 to present)

Patient Experience and Emergency Room Volunteer | Texas Health Resources Hospital (2022 to present)

Volunteer Advocate and Mentor | Dallas Area Rape Crisis Center (2021 to present)

Affiliations

  • National Association of EMTs (NAEMT)
  • National EMS Quality Alliance (NEMSQA)

Activities and Awards

  • OU OneEMS Member (2018-2020)
  • OU Pre-Medical Women's Society Shadowing Committee Executive Member (2018-2020)
  • Dean's List (2020)
  • Recipient of Vivian and Emmett "Smokey" Commons Family Endowed Scholarship (2017)

Hobbies

Violin, Dance, Strategy Games and Puzzles, Gardening, Research Articles, Art

Timeline

Patient Coordinator

Urology Clinics Of NorthTexas
11.2022 - Current

ProPath - Immunohistochemistry Laboratory Assistant II

ProPath
11.2021 - 11.2022

ProPath - Histology Laboratory Assistant I

ProPath
03.2021 - 11.2021

Rockwall Independent School District - Substitute Teacher

Rockwall Independent School District
09.2020 - 02.2021

Sephora Inside JCPenney - Beauty Advisor

Sephora Inside JCPenney
05.2019 - 08.2019

OU Sarkey's Fitness Center - Student Cashier

OU Sarkey's Fitness Center
09.2018 - 03.2020

Baylor Scott And White Hospital - Medical Scribe

Baylor Scott And White Hospital
02.2018 - 08.2018

Emergency Medical Technician Basic Certificate -

Dallas College

Bachelor of Science - Biology

University of Oklahoma

Similar Profiles

CREATE PROFILE
Breanna Aguirre