Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breanna Anderson

Normal

Summary

Dynamic Food and Beverage Manager with extensive experience at Bloomington Normal Marriott, excelling in profit analysis and team leadership. Proven track record in enhancing customer satisfaction and operational efficiency. Skilled in inventory management and effective communication, driving sales growth and fostering a collaborative work environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Food and Beverage Manager

Bloomington normal marriot
Normal
06.2024 - Current
  • I am in charge of the everyday flow of the breakfast area, restaurant / bar and the M club. This includes , profit sage, inventory, hiring, ordering , money management, leadership and computer skills.

Assistant General Manager

Logans Roadhouse
Normal
02.2024 - 07.2024
  • At Logan's I was in charge of prepping, kitchen, expo, front of the house, hiring, schedules and inventory.
  • I would Oversee daily operations and making key decisions for the company.

General Manager

Timmy T's
Kailua
01.2023 - 10.2023
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

General Manager

Jimmy Johns
FL
08.2018 - 04.2020
  • I am responsible for opening the store daily using a slicer, making bread, cash handling, cleaning, restocking, catering, marketing, training and hiring and making large orders for the store weekly through sysco, Inventory as well overlooking the store five days out of the week.
  • Managed budget implementations, employee reviews, training and schedules.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.

Assistant

CDC Atsugi Base
07.2015 - 04.2017
  • I provided day to day care for children of the age 13 months to 24 months by monitoring their safety, designing, leading daily activities, and assisting them with all personal tasks.
  • I also cleaned, organized, consulted with parents daily, followed the correct guidelines.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Salary: 12.00$ USD Per Year
  • Hours per week: 40
  • Supervisor: Mrs.Lina (0467 63 3524)
  • Okay to contact this Supervisor: Yes

Head Waiter

Olive Garden
MD
05.2013 - 04.2015
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Uphold high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials and took drink orders.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.

Head Waiter

Double Tree Hotel and Conference Center
Bloomington
02.2008 - 09.2011
  • I was in charge of serving tables at a quick and steady pace.
  • Attending to my customers' needs by placing their food orders, serving, refills and busting tables I worked with computers and cash handling as well.
  • Responsible for breakfast area, employees, cleanliness, banquets, guest satisfaction, front and back of the house communication.
  • I supervised all customer service functions, large banquets up to 2500 people.
  • Responsible for other positions including servers, working with the wedding planners and kitchen staff.
  • Supervisor: Karen (1 301-862-3890)
  • Okay to contact this Supervisor: Yes
  • Salary: 11.00 USD Per Year
  • Hours per week: 80

Server

Avantis Italian Resturant
Normal
04.2008 - 02.2010
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Associate of Arts - Business Management

Phoenix University
Phoenix, AZ
12.2019

High School Diploma - Business

Normal Community High School
Normal, United States
06.2015

Bachelor's Degree - Business

University of Phoenix
Tempe, AZ

Skills

  • Sales
  • Management
  • Restaurant experience
  • POS
  • Restaurant Management
  • Team management
  • Time management
  • Focus and Follow-Through
  • Retail management
  • Training
  • Banquet Experience
  • Scheduling
  • Computer skills
  • Hospitality
  • Serving Experience
  • Leadership
  • Supervising experience
  • Store management
  • Upselling
  • Cash register
  • Microsoft Word
  • Cash handling
  • Inventory
  • Customer service
  • Customer support
  • Communication skills
  • Originality and Creativity
  • Microsoft Outlook
  • Menu planning
  • Profit analysis
  • Budgeting
  • Inventory management
  • Staff training
  • Sales forecasting
  • Team building

Certification

  • Food handlers for management, 04/01/25, Present
  • Basset trainer, 04/01/25, Present
  • ServSafe

Timeline

Food and Beverage Manager

Bloomington normal marriot
06.2024 - Current

Assistant General Manager

Logans Roadhouse
02.2024 - 07.2024

General Manager

Timmy T's
01.2023 - 10.2023

General Manager

Jimmy Johns
08.2018 - 04.2020

Assistant

CDC Atsugi Base
07.2015 - 04.2017

Head Waiter

Olive Garden
05.2013 - 04.2015

Server

Avantis Italian Resturant
04.2008 - 02.2010

Head Waiter

Double Tree Hotel and Conference Center
02.2008 - 09.2011

Associate of Arts - Business Management

Phoenix University

High School Diploma - Business

Normal Community High School

Bachelor's Degree - Business

University of Phoenix

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