Breanna Anderson
Peoria,AZ
Summary
Productive Account Manager with a 14+ year track record of providing exceptional leadership and ability to develop strategic relationships with technical clients. Highly skilled in identifying opportunities to maximize revenue and build strategic plans to increase company growth and retention in employees. Driven and motivated with proven history of superior leadership abilities to manage people and build cross functional teams.
Overview
16
16
years of professional experience
Work History
Consultant Engagement Manager
CBTS LLC
01.2018 - Current
- Engagement Manager at American Express, a 600+ employee account with annual revenue of $60M. Consult with Directors based at Amex to ensure contractor expectations are being met. Primary contact for leaders and vendor management at Amex. Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 44%. Track and manage deliverables for the Infrastructure, Security, Application Services and Cloud teams as well as point of escalation for any contractor related issues. Create innovative methods to increase efficiency and alignment with Amex strategies.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
Step Delivery Manager
BMW of North America
01.2017 - 01.2018
- Managed approximately 7 cities with 30 plus technicians monthly with expectations. Lead and meet with service managers to ensure technicians are performing. Perform yearly review; coach and motivate technicians. Partner with team leaders to design strategies to attract, retain and develop applicants. Partner with Managers and VP’s to collaborate high level performance. Create, develop and maintain the recruitment processes using CRM, LinkedIn, social media, etc. Select and manage exceptional applicants, using vast knowledge to forecast pool of applicants for clients’ needs. Coordinate large scale events working with the communities for recruitment events.
Development Manager
Universal Technical Institute
04.2012 - 01.2017
- Recruit candidates for multiple positions for 36 departments. Design, develop and encourage advanced training programs for clients and business partners. Partner with team leaders to design strategies to attract, retain and develop applicants. Lead and motivate group member’s behavior and attitude to inspire team member’s to become active, constructive participants in the development role. Create, develop and present advanced development programs to students and business partners. Select and manage exceptional applicants, using vast knowledge to facilitate the customization and driving implementation of learning and development initiatives.
Enrollment Manager-Lead
Grand Canyon University
01.2010 - 04.2012
- Developed and maintained long-term relationships with students to ensure their success, graduation while increasing company pro ts. Recruit students for the Nursing and Engineering programs Responsible for educating and training partners and students on enrollment techniques, skills and methodologies in order to attract and retain students throughout their program. Identify curriculum and develop training initiatives, facilitate Strategic Planning, Mentoring, and Change programs using blended learning. Responsible to recruit, consult, train and coach current and future students on achieving their goals
Education
Bachelor of Business in Applied Management - Human Resources
Grand Canyon University
Phoenix, AZ04.2016
Skills
- Master Communicator
- Relationship Strategist
- Program Development
- Digital Platform Expert
- Master Organizer
- Cultural Enthusiast
- Customer relationship management
- Project leadership
Timeline
Consultant Engagement Manager
CBTS LLC
01.2018 - Current
Step Delivery Manager
BMW of North America
01.2017 - 01.2018
Development Manager
Universal Technical Institute
04.2012 - 01.2017
Enrollment Manager-Lead
Grand Canyon University
01.2010 - 04.2012
Bachelor of Business in Applied Management - Human Resources
Grand Canyon University