Breanna Barnetche
Honolulu,HI
Summary
I am an employee of many skills that are beneficial to the workforce. My expertise includes friendliness, promptness and fast learning which have been accumulated through work experience and education. Demonstrating competence in the field of customer service and prefer engaging with the diverse public, and possessing the ability to work well under fast paced, stressful conditions. I anticipate working hard and utilizing these abilities for this corporation.
Overview
6
6
years of professional experience
Work History
Manager
Big Wave Dave Surf And Coffee
02.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
The Human Bean, Barista
08.2020 - 04.2021
- Preformed craft beverages and memorizing orders in fast-paced, quality standard environment
- Building rapport with customers
- Practicing food safety and general cleanliness.
Assistant Manager
Planet Fitness
01.2020 - 08.2020
- Responsibility of cash-handling and payroll, scheduling , general customer inquiries, maintaining aclean/ safe environment, and miscellaneous computer work.
Hostess/Food Expeditor
Brew Brothers
08.2019 - 11.2019
- As a hostess, I was responsible for greeting and welcoming the public with hospitality and promptly seating and creating an organized rotation
- Food expediting included preparing trays of food in a timely fashion with safe food handling protocols and handling checks and credit cards.
The Elegant Bean, Barista
08.2017 - 08.2019
- Interacting with the public, memorizing drinks, gaining knowledge of stock, multi-tasking, practicing cleanliness and organization, safe food-handling, community involvement, and janitorial duties.
Education
Bachelors Degree - Communications
University of Nevada Reno
Reno, NV05.2021
Skills
- Customer Service
- Handling money/ Point of sale
- Serving food and drinks
- Cleaning and organizing
- Building positive relationships
- Janitorial duties
- Being proactive in community
- Conflict Resolution
- Customer Relationship Management
- Staff Management
- Team Leadership
Timeline
Manager
Big Wave Dave Surf And Coffee
02.2022 - Current
The Human Bean, Barista
08.2020 - 04.2021
Assistant Manager
Planet Fitness
01.2020 - 08.2020
Hostess/Food Expeditor
Brew Brothers
08.2019 - 11.2019
The Elegant Bean, Barista
08.2017 - 08.2019
Bachelors Degree - Communications
University of Nevada Reno
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