Strong analytical and communication skills enhance customer satisfaction. Committed to fostering a positive work environment through effective collaboration. Proven ability to manage multiple priorities while maintaining high standards of service.
Overview
8
8
years of professional experience
Work History
Crew Member
Wendys Restaurant
Clovis, California
05.2026 - Current
Handled multiple orders simultaneously, ensuring quality and efficiency in a high-volume setting.
Provided excellent customer service in fast-paced environment, ensuring satisfaction and repeat business.
Fostered positive work environment through clear communication and collaboration with team members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Resolved guest needs and inquiries to enhance overall experience onboard.
Cashier
Kentucky Fried Chicken
Fresno, California
04.2025 - 03.2026
Assisted customers with menu selections and answered inquiries about food items.
Handled cash, credit, and debit transactions accurately to ensure balanced registers.
Collaborated with team members to meet service goals and enhance customer satisfaction.
Maintained cleanliness and organization of work area during peak hours.
Built relationships with customers to encourage repeat business.
Delivery Driver
Cardinal Health
Fresno, California
10.2023 - 09.2024
Delivered medical supplies efficiently to healthcare facilities, ensuring timely access to critical resources.
Maintained accurate delivery logs, tracking inventory and confirming receipt of items at each location.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Worked scheduled hours and took on available shifts during holidays and busy periods.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Floor Supervisor
McDonald's Restaurant
Fresno, California
04.2020 - 05.2023
Supervised daily operations, enhancing workflow and driving customer satisfaction.
Ensured compliance with health and safety regulations to maintain a safe working environment.
Demonstrated positive role modeling for staff by exemplifying strong leadership qualities and commitment to company values.
Coached and trained employees on sales techniques and conflict resolution strategies.
Resolved team conflicts and addressed grievances to maintain a harmonious work environment.
Sales Associate
Aldi
Fresno, California
07.2019 - 01.2021
Handled cash transactions efficiently, adhering to company cash handling policies and ensuring accuracy in financial exchanges.
Organized racks and shelves to enhance store visual appeal, engage customers, and promote merchandise effectively.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Collaborated with colleagues to streamline workflow, improving overall store operations.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Ticket Taker
ASM Global
Fresno, California
10.2018 - 08.2019
Informed guests about seating arrangements, event schedules, and venue amenities to enhance their experience.
Coordinated with event management teams on ticketing logistics, contributing to efficient event operations.
Assisted team members with operational tasks, including setup and breakdown of event spaces, ensuring smooth event execution.
Adhered strictly to safety protocols at all times, contributing to a secure environment for both staff and attendees.
Conducted regular audits of ticket sales data to ensure accuracy and compliance with policies.