• Awarded Employee of the Month twice within the first two months of employment, demonstrating strong work ethic and dedication and then promoted to Manager within five months at Joes Car Detailing shop
• Founded and operate a successful e-commerce business, emphasizing exceptional customer service, personalized solutions, and relationship-building.
• Recognized as Employee of the Month at multiple workplaces, showcasing consistency in high performance, reliability, and teamwork.
• Acknowledged by multiple managers for outstanding work ethic, customer service, and ability to exceed expectations in various roles.
I was either positioned as a cart girl, a cashier, a bartender, a concession worker, or a cook. In the positions I held...
• Offered outstanding support to guests by creating a welcoming atmosphere.
• Handle cash, credit, and digital transactions accurately.
• Take and fulfill customer orders efficiently.
• Maintain cleanliness and organization in the workspace.
• Follow food safety and sanitation regulations.
• Work effectively in a fast-paced environment.
• Communicate and collaborate with team members to ensure smooth operations.
• Address customer inquiries, and resolve issues professionally.
• Check identification and enforce legal drinking age requirements.
• Restock inventory and and maintain cleanliness in all working areas/ stations.
• Greet and interact with members and guests in a professional, friendly manner.
• Take food and beverage orders, ensuring accuracy and efficiency
• Deliver food and drinks promptly while maintaining high service standards
• Provide personalized service based on member preferences and requests
• Set up and maintain dining areas, including table settings, and cleanliness.
• Handle payments and process transactions accurately.
• Work with kitchen and bar staff to ensure smooth service flow
• Follow country club policies, dress code, and etiquette standards
• Assist in event or banquet service as needed.
• Coordinate and execute catering services for private events, banquets, and club functions.
• Set up buffet stations, plated meal service, and beverage stations according to event specifications.
• Work with event planners, chefs, and service staff to ensure seamless execution
•Oversee daily operations to ensure efficiency and high-quality service
• Supervise and train employees, providing guidance on detailing techniques and customer service
• Manage customer interactions, addressing inquiries, complaints, and ensuring satisfaction
• Monitor inventory and supplies, ordering necessary products and equipment.
• Ensure adherence to safety and cleanliness standards in the shop.
• Handle scheduling and staffing, ensuring proper coverage during business hours.
• Track financial performance, including sales, expenses, and profitability.
• Implement marketing and promotional strategies to attract new customers, and retain existing ones.
• Maintain equipment and facility upkeep, scheduling repairs or maintenance as needed.
• Work with vendors and suppliers to negotiate pricing, and maintain product availability.
• Greet customers warmly, and take food and drink orders accurately.
• Provide menu recommendations, and answer questions about specials or ingredients.
• Serve food and beverages quickly while ensuring quality and accuracy
• Handle cash and card transactions, providing correct change, and receipts.
• Keep tables, counters, and dining areas clean and organized
• Refill drinks, condiments, and other table necessities as needed
• Assist with basic food prep or plating during busy hours if required
• Clear and reset tables promptly for the next guests
• Build friendly relationships with regular customers and create a welcoming atmosphere
• Work closely with kitchen staff to ensure smooth service and timely food delivery