I believe I have many skills, but I'm willing to learn new ones and perfect the ones I currently have. I can be a great asset to your team and company, as I love to show others my warm smile and kind heart, and I enjoy helping others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Trainer
Chick-fil-A
08.2022 - Current
Ensures the work environment is clean and well-stocked
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Greeted customers with smile and provided friendly service to professionally handle every need.
Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Trained new team members on procedures and customer service.
Lifeguard/swim Instructor
Wet Zone
03.2021 - 08.2023
Teaches ages 3-10+ swim lessons
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Responded to emergency situations in a timely, efficient manner.
Upheld hygiene standards in pool and surrounding area.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
Tracked students' progress and gave constructive feedback for skills requiring improvement.
Earned Water Safety Instructor certification.
Taught daily swim instruction to students varying in ages and skill levels.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
Assessed student skill levels at the beginning of each session to ensure proper class placement and maximize opportunities for growth and development.
Prepared equipment before each class class and stored items promptly after classes.
Provided friendly customer service to guests and addressed concerns.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Hostess/seater/updater
Texas Roadhouse
01.2022 - 04.2022
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Complied with food safety and food hygiene regulations to safeguard public health.
Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
Seated patrons based on guest preferences and seating availability.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
Graduate -
Sachse High School
Sachse, Texas
2023
Skills
Food Safety
Continuous Improvement
Emergency Response
Water rescue techniques
Swim Instruction
Processing payments
Restaurant Standards
Attention to Detail
Multitasking
Problem-solving abilities
Excellent Communication
Team Collaboration
Lifeguard certification
First Aid
CPR and AED Training
Certification
Texas Food Handlers License
Shallow Water Lifeguarding (up to 5 ft) with CPR/AED for Professional Rescuers and First Aid