Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Breanna Black

Buffalo Center ,IA

Summary

Adept at fostering professional relationships and streamlining operations, I significantly enhanced employee retention at North Iowa High School through effective HR support and administrative expertise. Skilled in Microsoft Office and personnel records management, my approach combines strategic planning with a keen focus on compliance and efficiency.

Experienced with recruitment processes, employee onboarding, and benefits administration. Utilizes conflict resolution techniques to address workplace issues effectively. Track record of managing HR documentation and supporting team initiatives.

Diligent with background in Human Resources, focused on streamlining employee onboarding processes and managing benefits administration. Demonstrated success in fostering positive workplace culture and supporting recruitment efforts. Utilized conflict resolution and organizational skills to enhance team productivity.

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Para/HR Assistant

North Iowa High School
02.2024 - 12.2024
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.

Slot Ambassador

Diamond Jo Worth
07.2023 - 02.2024
  • Maintained order in high-traffic gaming areas by monitoring guest behavior and promptly addressing any concerns or disputes.
  • Promoted responsible gambling practices through vigilant observation of guest behaviors and adherence to set guidelines.
  • Contributed to a positive atmosphere by engaging with guests, offering helpful tips, and answering questions about games.
  • Played a vital role in maintaining security measures within the gaming area, reporting any suspicious activity or potential threats immediately to supervisors or security staff.
  • Boosted slot machine usage by maintaining clean and functional gaming areas for guests.
  • Participated in ongoing training sessions aimed at improving knowledge of slot machines'' functionalities and keeping up-to-date on industry trends.
  • Maintained a professional appearance at all times, adhering to uniform standards and conducting oneself with poise and confidence.
  • Handled financial transactions accurately, ensuring proper payouts for guests and correct accounting for the casino.
  • Collaborated with other team members to create seamless guest experiences across all areas of the casino.
  • Assisted in resolving technical issues with slot machines, ensuring minimal downtime and customer satisfaction.
  • Enhanced customer experiences by providing friendly and knowledgeable assistance on the casino floor.
  • Facilitated swift resolution of guest issues by liaising between patrons and appropriate casino personnel as needed.
  • Upheld compliance standards by consistently following all casino policies, procedures, and regulations regarding slot operations.
  • Fostered strong relationships with repeat customers by remembering their preferences and delivering personalized service during each visit.
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
  • Maintained customer loyalty to casino with expert and immediate handling of complaints.
  • Satisfied VIP clients with complimentary benefits to encourage continued gameplay.

LSA

Dollar General
03.2023 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Parts Counter

Motor Inn Toyota Of Carroll
11.2022 - 03.2023
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Attended trainings on new products and industry trends, increasing knowledge base and staying current within the field.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
  • Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
  • Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Communicated effectively with suppliers to ensure timely delivery of requested parts for customers'' needs.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Responded promptly to phone inquiries from customers seeking advice or assistance in selecting appropriate components.
  • Helped increase overall sales by cross-selling related items based on customers'' specific needs or vehicle requirements.
  • Streamlined parts ordering process by utilizing computer system more efficiently, reducing wait times for customers and improving overall satisfaction.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.

Parts Counter

Johnstons
12.2020 - 11.2022
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
  • Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
  • Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.
  • Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Communicated effectively with suppliers to ensure timely delivery of requested parts for customers'' needs.
  • Assisted customers with diagnosing problems for [Type] equipment and purchasing necessary replacements.
  • Responded promptly to phone inquiries from customers seeking advice or assistance in selecting appropriate components.
  • Helped increase overall sales by cross-selling related items based on customers'' specific needs or vehicle requirements.

Education

High School Diploma -

North Iowa High School
Buffalo Center, IA
05-2008

Skills

  • Administrative skills
  • Office administration
  • Payroll processing
  • Maintaining files
  • Microsoft office and docusign
  • Scheduling
  • Team player
  • Employee relations
  • Human resources administration
  • Human resources support
  • Computer literacy
  • Background checks
  • New hire orientation
  • Administrative support
  • Effective planning
  • Record preparation
  • HR policies compliance
  • Mail handling
  • Report generation
  • Online position posting
  • HR software proficiency
  • Word processing
  • Compensation/payroll
  • Administrative assistance
  • Personnel records management
  • Personnel records maintenance
  • Problem-solving
  • Microsoft office
  • Data entry
  • Employee data record keeping
  • Office organization
  • Personnel documentation verification
  • Critical thinking
  • Relationship building
  • Records maintenance
  • New employee orientation
  • Personnel reports preparation
  • Human resources standards
  • Report preparation
  • Compliance reporting
  • Daily operations management
  • Explanation of benefits
  • Inventory management
  • Job analysis
  • Generating reports

Languages

English
Full Professional

Timeline

Para/HR Assistant

North Iowa High School
02.2024 - 12.2024

Slot Ambassador

Diamond Jo Worth
07.2023 - 02.2024

LSA

Dollar General
03.2023 - 07.2023

Parts Counter

Motor Inn Toyota Of Carroll
11.2022 - 03.2023

Parts Counter

Johnstons
12.2020 - 11.2022

High School Diploma -

North Iowa High School
Breanna Black