Breanna Black
Clarksville,TN
Summary
Knowledgeable retail multi-store management professional with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
10
10
years of professional experience
Work History
Store Manager
Columbia Sportswear
06.2024 - Current
- Led daily store operations, ensuring optimal inventory levels and product availability.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Cultivated a positive work environment, fostering teamwork and employee engagement initiatives.
- Oversaw recruitment processes, selecting candidates aligned with company culture and values.
- Coordinated promotional events, driving customer traffic and increasing store visibility in the community. (Hosted Bubba Wallace Meet and Greet)
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Had the pleasure of flexing back into a multi-store management role covering the Nashville Tanger Outlet as well as the Opry Mills Outlet location.
Top Door Store Manager
GUESS Factory
08.2023 - 06.2024
- Directed daily operations, ensuring optimal inventory management and stock levels.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented sales strategies, increasing overall store performance and customer engagement.
- Analyzed sales data to identify trends, optimizing product placement and merchandising efforts.
- Led cross-functional teams in executing projects, ensuring alignment with organizational goals.
- Took on Area Manager stretch assignment after Tanger Grand Opening
Store Manager
Dick's Sporting Goods
07.2021 - 08.2023
- Demonstrated and supported continuous improvement and growth mindset.
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.
- Prepared staff work schedules and assigned specific duties.
- Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Interviewed and hired prospective employees according to team needs.
- Addressed employee issues, performed corrective actions and terminated employment when necessary.
- Collaborated with EVP; Ray Silva, on the successful company wide initiative of "One Team Wednesday" during corporate visit of Memphis market.
Store Manager
At Home Group
06.2020 - 07.2021
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
- Interviewed and hired prospective employees according to team needs.
- Solved problems and resolved conflicts for team members and customers.
- Addressed employee issues, performed corrective actions and terminated employment when necessary.
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.
- Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
Store Manager
The Frye Company
01.2018 - 04.2020
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Created work schedules according to sales volume and number of employees
- Analyzed and interpreted store trends with ShopperTrak to facilitate planning
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Oversaw hiring and training procedures while continuing to grow and develop 20-30 Sales and Stock
- Associates, promoting culture of efficiency and performance
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Boosted sales by double digit increases from 2018-2020 by effectively cultivating customer rapport and delivering superior customer service.
Platinum Store Manager
Sunglass Hut - Luxottica Group
10.2015 - 01.2018
- Led Multi-store team as Center Manager during pilot program in the recruiting/staffing while driving results
- Assisted District Manager with hiring and trained new Store Managers
- Created work schedules according to sales volume and number of employees
- Applied performance data to evaluate and improve operations, target current business conditions and reforecast needs
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Rotated merchandise and displays to feature new products and promotions.
Education
Associate of Science -
Austin Peay State University
Clarksville, TN05.2013
Skills
- Customer Service
- Business Leadership
- Recruiting and Hiring
- Store Merchandising
- Team Development
- Special Events
Timeline
Store Manager
Columbia Sportswear
06.2024 - Current
Top Door Store Manager
GUESS Factory
08.2023 - 06.2024
Store Manager
Dick's Sporting Goods
07.2021 - 08.2023
Store Manager
At Home Group
06.2020 - 07.2021
Store Manager
The Frye Company
01.2018 - 04.2020
Platinum Store Manager
Sunglass Hut - Luxottica Group
10.2015 - 01.2018
Associate of Science -
Austin Peay State University
Personal Information
Title: Management Professional