Breanna Brown
Buckhannon,WV
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Heirship Agent
Brown Resource Group
2022.10 - Current
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Gathered and organized information for research purposes.
- Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.
- Synthesized data and wrote detailed reports to present research findings to stakeholders.
- Managed multiple research projects simultaneously, ensuring timely completion within budget constraints.
- Utilized statistical packages to analyze data and create visualizations.
- Ensured regulatory compliance for all leasing activities by adhering to state-specific laws pertaining to oil and gas exploration permits or environmental impact assessments.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
Marketing Assistant
Foster Marketing Group
2022.09 - 2024.03
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
Marketing Specialist
Sail Hamptons
2022.05 - 2023.08
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Identified appropriate marketing channels and target customers for campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Met with vendors to assess products, inquire about services and negotiate pricing.
- Elevated brand reputation through the development of compelling public relations strategies and media outreach efforts.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
Deckhand
Sail Hamptons
2021.04 - 2023.08
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
- Contributed to efficient operations by maintaining a clean and organized deck environment.
- Communicated clearly, concisely and politely with passengers and crew members.
- Followed safety protocols and procedures to prevent accidents.
- Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.
Stewardess
Sail Hamptons
2021.04 - 2023.08
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
- Maintained immaculate presentation of the yacht''s interior spaces, contributing to an upscale ambiance for guests.
- Served as a key liaison between guests, management teams ashore, owner representatives and other stakeholders involved in vessel operations.
- Ensured compliance with maritime regulations through diligent record-keeping and communication with relevant authorities.
- Streamlined provisioning processes by establishing strong relationships with local suppliers and vendors.
- Coordinated seamless transitions between charter bookings by managing efficient turnaround times.
- Organized and executed high-quality events on board, tailoring each experience to meet guest preferences.
- Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
Assistant Manager
Foster Marketing Group
2022.09 - 2023.03
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Event Coordinator
Foster Marketing Group
2022.09 - 2023.03
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
Bar and Restaurant Manager
Butera's Italian Grill
2016.03 - 2020.05
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
Education
No Degree - Digital Marketing
West Virginia University
Morgantown, WVSkills
Problem-solving skills
Positive Attitude
Customer service and care
Problem-Solving
Event Promotion
Professional Networking
Organizational Skills
Social Media Knowledge
Experienced in Social Media strategy and content creation, with strong understanding of platform algorithms, audience engagement, and brand aesthetics. Skilled in curating visually compelling content for Instagram and TikTok, leveraging analytics to optimize posts, and fostering community interaction. Expertise in developing brand identity and managing social media accounts for businesses.
Timeline
Heirship Agent
Brown Resource Group
2022.10 - Current
Marketing Assistant
Foster Marketing Group
2022.09 - 2024.03
Assistant Manager
Foster Marketing Group
2022.09 - 2023.03
Event Coordinator
Foster Marketing Group
2022.09 - 2023.03
Marketing Specialist
Sail Hamptons
2022.05 - 2023.08
Deckhand
Sail Hamptons
2021.04 - 2023.08
Stewardess
Sail Hamptons
2021.04 - 2023.08
Bar and Restaurant Manager
Butera's Italian Grill
2016.03 - 2020.05
No Degree - Digital Marketing
West Virginia University
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