Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Breanna Brown

Sunnyvale,CA

Summary

Skilled in hygiene standards and client relationship building, I excelled at A Plus Pet Grooming by enhancing pet care and customer satisfaction. Leveraging grooming tool proficiency and gentle handling, I significantly contributed to a comfortable and efficient service environment. My experience spans retail and customer service, demonstrating versatility and a commitment to excellence in all tasks.

Overview

9
9
years of professional experience

Work History

Dog Bather

A Plus Pet Grooming
Redwood City, CA
10.2022 - 12.2022
  • Cleaned and sanitized tubs, tools, and equipment after each use.
  • Performed dog brushing services including dematting and flea treatments.
  • Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
  • Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Kept records of services provided to each pet in order to ensure accuracy in billing customers.
  • Bathed and groomed pets using gentle techniques.
  • Scheduled grooming appointments for animals.
  • Toweled off pets after baths to remove excess water from fur coat.
  • Provided nail trims and ear cleaning as requested by the customer.

Sales Associate

DD's Discounts
Sunnyvale, CA
03.2022 - 04.2022
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

Dollar Tree
Sunnyvale
10.2021 - 12.2021
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Answered customer questions and provided store information.

Sales Associate

Little Angels- Formal Clothing
Hayward, CA
07.2013 - 02.2021
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained records related to sales for store management.
  • Placed special orders or called other stores to find desired items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

High School Diploma -

Venture Charter School
San Ramon, CA
06-2012

Skills

  • Hygiene standards
  • Tool sanitation methods
  • Client relationship building
  • Nail trimming
  • Gentle handling
  • Grooming tool proficiency

Affiliations

  • Parenting 4 children
  • Writing

Timeline

Dog Bather

A Plus Pet Grooming
10.2022 - 12.2022

Sales Associate

DD's Discounts
03.2022 - 04.2022

Cashier

Dollar Tree
10.2021 - 12.2021

Sales Associate

Little Angels- Formal Clothing
07.2013 - 02.2021

High School Diploma -

Venture Charter School

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Breanna Brown