Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Breanna Brownell

Rogers,United States

Summary

I have 4+ years of customer service experience. ability to be patient with customers and be as friendly as possible. knows the basics of working with computers and can look up problems if they occur. if not will ask for assistance. i like repetitive tasks and can learn programs fairly quickly. over 80% acquisition score for customer information. welcoming to a lifetime career and opportunities to do better.

Overview

4
4
years of professional experience

Work History

Cashier

JOANN Stores
09.2021 - Current
  • Working with customers to give them the best experience
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Answer incoming phone calls and directing customers to appropriate department.

Server

Luther Village on the Park
11.2020 - 04.2021
  • Taking orders and serving residents their food
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Processed orders and sent to kitchen employees for preparation.

Cafeteria Assistant

Arkansas Support Network
08.2019 - 03.2020
  • Cleaned and sanitized surfaces, tools and equipment.
  • Served food according to temperature, safety and presentation guidelines.
  • Prepared ingredients and recipe components ahead of time.
  • Monitored food temperatures to comply with safety regulations.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Assisted with bussing tables and cleaning up spills.
  • Cleand and mopped as needed.

Education

High School Diploma -

Rogers High School
Rogers, AR

Skills

  • Keeping a friendly attitude with customers
  • Communication
  • Works well with others
  • Team Player
  • Learns Quickly
  • Money Handling
  • Basic Computer Skills

Timeline

Cashier

JOANN Stores
09.2021 - Current

Server

Luther Village on the Park
11.2020 - 04.2021

Cafeteria Assistant

Arkansas Support Network
08.2019 - 03.2020

High School Diploma -

Rogers High School

Similar Profiles

CREATE PROFILE
Breanna Brownell