Breanna Cota- Rodriguez
San Diego,CA
Summary
Highly organized and personable Associate dedicated to ensuring customer satisfaction by remaining accessible and friendly. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; Experienced in high volume preparation, sales, with excellent ability to multitask while remaining professional and courteous in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sales Consultant
The Grove
08.2022 - 05.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Stayed knowledgeable on latest product innovations and technological advancements through continuous training.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Home Organizer
Self Employed
06.2021 - 08.2022
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided emotional support and companionship to clients.
- Provided staff coaching, mentoring, and consultation to enhance performance and personal development.
- Developed and implemented individual care plans tailored to needs of each client.
- Helped clients to maintain independence and quality of life.
Sales Consultant
SDRC
02.2020 - 06.2022
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Increased overall revenue % from sales through effective salesmanship and great negotiation skills.
- Dealt with complaints or problems with a positive attitude.
Sales Consultant
FireHaus
08.2017 - 09.2019
- Sold flowers, concentrates and edibles in fast-paced environment.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
San Diego City College
San Diego, CASkills
- Product and Service Knowledgeable
- Deadline-Driven/ Ability to multitask
- Goal-oriented and results-driven
- Outstanding interpersonal skills
- Store Policies and Procedures
- Supporting Medical Patients
- Complex Problem-Solving
- Retail Metrics and Goals
- Stamina and Resilience
- Strong up-selling skills
- Committed team player
- Adaptable and Flexible
- Regulatory Compliance
- Organized and Effective
- Cash Handling Expert
- Level Optimization
- Friendly & positive
INTERESTS
- Woodworking
- Home Organizing
- Gardening/ Plant rescue
- Party in Pink, Parties in park
- Helping people with ADHD
- Skateboarding, Mountainbiking, Surfing
Timeline
Sales Consultant
The Grove
08.2022 - 05.2023
Home Organizer
Self Employed
06.2021 - 08.2022
Sales Consultant
SDRC
02.2020 - 06.2022
Sales Consultant
FireHaus
08.2017 - 09.2019
San Diego City College
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