Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Breanna Crawford

Breanna Crawford

Eagle Lake,FL

Summary

Combining empathetic social skills with a deep compassion for helping others, excels at creating exceptional business experiences. Eager to learn and adaptable to new circumstances, brings valuable assets, especially with proper training.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Production Operator

Douglass Screen Printing
09.2022 - 11.2023

Position Overview:

The Screen Printer Press Operator is responsible for operating and maintaining screen printing press equipment to produce high-quality printed materials. This role involves setting up the press, loading materials, and ensuring that the printing process runs smoothly and efficiently.

Key Responsibilities:

- Press Setup: Prepare and set up screen printing press equipment according to job specifications, including loading screens, inks, and substrates.

- Quality Control: Monitor the printing process to ensure the quality of the printed materials meets the required standards. Adjust settings as needed to maintain consistency.

- Maintenance: Perform routine maintenance and cleaning of the press equipment to ensure optimal performance and longevity.

- Troubleshooting: Identify and resolve any issues that arise during the printing process, such as ink smudges, misalignment, or mechanical malfunctions.

- Inventory Management: Manage and maintain inventory of inks, screens, and other materials required for screen printing.

- Safety Compliance: Adhere to safety protocols and guidelines to ensure a safe working environment. Properly handle and dispose of hazardous materials.

- Documentation: Maintain accurate records of production runs, including job specifications, quantities produced, and any issues encountered.

- Collaboration: Work closely with the design and production teams to ensure that printed materials meet client specifications and deadlines.

Qualifications:

- Strong attention to detail and an eye for quality.

- Ability to work independently and as part of a team.

- Good mechanical aptitude and problem-solving skills.

- Physical ability to stand for long periods and lift heavy materials.

Working Conditions:

- This role typically involves working in a manufacturing or production environment.

- May require standing for extended periods and handling heavy materials.

- Safety equipment such as gloves and goggles are required.

Key Holder

Petsense
10.2020 - 08.2022

Position Overview:

The Pet Store Retail Lead Keyholder is responsible for overseeing daily store operations, ensuring excellent customer service, and managing opening and closing procedures. This role involves supervising staff, maintaining inventory, and ensuring the store meets sales targets.

Key Responsibilities:

- Store Operations: Oversee daily store operations, including opening and closing procedures, cash handling, and ensuring the store is clean and well-organized.

- Customer Service: Provide exceptional customer service by assisting customers with their needs, answering questions, and resolving any issues that arise.

- Staff Supervision: Lead and supervise store associates, providing guidance, training, and support to ensure high performance and adherence to store policies.

- Inventory Management: Monitor and manage inventory levels, including ordering, receiving, and stocking products. Ensure that shelves are well-stocked and displays are attractive.

- Sales Goals: Assist in achieving store sales targets by promoting products, upselling, and engaging customers in conversation about their pets and needs.

- Security: Ensure the security of the store by monitoring for theft and ensuring that all safety protocols are followed.

- Reporting: Maintain accurate records of sales, inventory, and other key metrics. Prepare reports as needed for store management.

- Problem Solving: Address and resolve any issues that arise during the shift, including customer complaints, staff conflicts, or operational challenges.

Qualifications:

- Strong leadership and communication skills.

- Excellent customer service skills and a passion for working with animals.

- Ability to multitask and manage time effectively.

- Basic math skills for handling cash and managing inventory.

- Physical ability to lift heavy items and stand for extended periods.

Working Conditions:

- Required to work long hours; evenings, weekends, and holidays.

- Physical ability to lift and carry heavy items, and stand for long periods.

Lead Kennel Technician

Das Hund Haus
09.2020 - 09.2021

Position Overview:

The Lead Kennel Technician is responsible for overseeing the daily operations of the kennel, ensuring the highest standards of animal care and facility maintenance. This role involves supervising kennel staff and providing training and support. The Lead Kennel Technician also ensures that all animals are cared for in a safe, clean, and comfortable environment.

Key Responsibilities:

- Supervision and Leadership: Oversee and guide kennel technicians, providing training, support, and performance assessments.

- Animal Care: Ensure all animals receive appropriate food, water, exercise, and medical care. Monitor the health and behavior of animals and report any concerns to the veterinary staff.

- Facility Maintenance: Maintain cleanliness and organization of the kennel facility, including cleaning kennels, common areas, and equipment.

- Record Keeping: Maintain accurate records of animal care, health, and any incidents. Ensure compliance with all regulatory requirements.

- Customer Service: Interact with pet owners, providing updates on their pets and addressing any questions or concerns.

- Inventory Management: Monitor and manage inventory of food, supplies, and equipment. Place orders as needed.

- Emergency Response: Be prepared to respond to emergencies, including animal health issues, facility problems, and natural disasters.

- Training and Development: Provide ongoing training and development opportunities for kennel staff to enhance their skills and knowledge.

Qualifications:

- Strong knowledge of animal care, behavior, and health.

- Excellent leadership, communication, and organizational skills.

- Ability to work flexible hours, including weekends and holidays.

- Physical ability to handle and care for animals, including lifting and restraining animals as needed.

- Compassionate and patient demeanor with a genuine love for animals.

Private In-Home Senior Caregiver

Joan & Phil Bova
03.2019 - 01.2020

Position Overview:

The In-Home Caregiver provides compassionate and professional care to clients in their homes during overnight hours. This role involves assisting clients with personal care, monitoring their health, and ensuring their comfort and safety throughout their daily routines & overnight. The caregiver will also perform light housekeeping duties and provide companionship.

Key Responsibilities:

- Personal Care: Assist clients with activities of daily living, including bathing, dressing, grooming, and toileting.

- Health Monitoring: Monitor clients’ health status, including checking vital signs, and report any changes or concerns to healthcare professionals or family members.

- Medication Management: Assist clients with medication reminders and administration as prescribed.

- Safety and Comfort: Ensure clients’ safety by preventing falls and addressing any immediate needs. Provide comfort and companionship throughout the night.

- Light Housekeeping: Perform light housekeeping duties such as tidying up the living area, washing dishes, and laundry as needed.

- Meal Preparation: Prepare simple meals or snacks for clients as required.

- Documentation: Maintain accurate records of care provided, including any incidents or changes in clients’ condition.

- Emergency Response: Be prepared to respond to emergencies, including contacting emergency services and providing first aid if necessary.

- Communication: Communicate effectively with clients, their families, and healthcare professionals to ensure coordinated care.

Qualifications:

- Strong knowledge of personal care and health monitoring techniques.

- Excellent communication and interpersonal skills.

- Compassionate, patient, and dependable.

- Ability to work overnight shifts, including weekends and holidays.

- Physical ability to assist clients with mobility and perform light housekeeping tasks.

Substitute Custodian

Polk County School Board
02.2019 - 09.2019

Position Overview:

The Substitute Custodian is responsible for maintaining a clean, safe, and orderly environment within the school facilities. This role involves performing a variety of custodial tasks, including cleaning classrooms, restrooms, and common areas, as well as minor maintenance duties. The substitute custodian ensures that the school environment is conducive to learning and meets health and safety standards.

Key Responsibilities:

- Cleaning Duties: Sweep, mop, and vacuum floors. Dust and wipe down surfaces, including desks, chairs, and windows. Empty trash and recycling bins.

- Restroom Maintenance: Clean and sanitize restrooms, including toilets, sinks, and mirrors. Replenish supplies such as soap, paper towels, and toilet paper.

- Common Areas: Maintain cleanliness in hallways, cafeterias, gymnasiums, and other common areas. Ensure these areas are free from debris and hazards.

- Minor Maintenance: Perform minor repairs and maintenance tasks as needed, such as changing light bulbs, unclogging drains, and fixing minor plumbing issues.

- Safety Compliance: Follow all safety guidelines and procedures to ensure a safe working environment. Report any hazards or unsafe conditions to the school administration.

- Event Setup: Assist with setting up and breaking down for school events, including moving furniture and setting up equipment.

- Inventory Management: Monitor and report inventory levels of cleaning supplies and equipment. Request additional supplies as needed.

- Team Collaboration: Work closely with other custodial staff and school personnel to ensure the school is maintained to high standards.

- Special Tasks: Perform other duties as assigned by the school administration or custodial supervisor.

Qualifications:

- Strong attention to detail and organizational skills.

- Ability to lift and carry heavy items (up to 50 pounds).

- Good communication skills and the ability to follow instructions.

- Ability to work independently and as part of a team.

- Flexible availability, including the ability to work on short notice.

- Basic knowledge of cleaning chemicals and equipment.

Hostess

Big Tom's Diner
10.2018 - 01.2019

Position Overview:

The Restaurant Hostess is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere. The hostess manages reservations, greets guests upon arrival, and ensures they are seated promptly. This role requires excellent communication and organizational skills to provide an exceptional dining experience.

Key Responsibilities:

- Guest Reception: Greet guests warmly as they arrive, ensuring a positive first impression.

- Seating Management: Manage the seating chart and ensure guests are seated in a timely manner. Coordinate with servers to balance workload.

- Reservations: Take and manage reservations over the phone and in person, using the restaurant’s reservation system.

- Customer Service: Address guest inquiries and concerns promptly and professionally. Provide information about the menu, specials, and restaurant policies.

- Wait List Management: Maintain an organized wait list during busy periods and provide accurate wait time estimates to guests.

- Coordination: Communicate effectively with the kitchen and waitstaff to ensure smooth operations and guest satisfaction.

- Cleanliness: Ensure the hostess area and entrance are clean and presentable at all times.

- Special Requests: Accommodate special seating requests and assist guests with disabilities or special needs.

- Promotions: Inform guests about special promotions, events, or loyalty programs.

- Safety: Adhere to all safety and sanitation guidelines to ensure a safe environment for guests and staff.

Qualifications:

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Friendly, outgoing personality with a professional demeanor.

- Ability to remain calm and efficient under pressure.

- Basic computer skills and familiarity with reservation systems.

- Flexible availability, including evenings, weekends, and holidays.

- Ability to stand for extended periods.

Custodian

Polk County School Board, Lake Alfred Elementary
12.2017 - 08.2018

Position Overview:

The School Board Custodian is responsible for maintaining the cleanliness, safety, and security of school facilities. This role involves performing routine cleaning tasks, minor maintenance, and ensuring that the school environment is conducive to learning. The custodian will work closely with school staff to ensure that all areas of the school are properly maintained.

Key Responsibilities:

- Cleaning and Maintenance: Perform routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and trash removal in classrooms, offices, restrooms, and common areas.

- Sanitization: Ensure that high-touch surfaces are regularly sanitized to maintain a healthy environment for students and staff.

- Minor Repairs: Conduct minor repairs and maintenance tasks, such as fixing leaky faucets, replacing light bulbs, and unclogging drains.

- Safety and Security: Ensure that all doors and windows are locked at the end of the day and that the school premises are secure. Report any safety hazards or security concerns to school administration.

- Event Setup: Assist with the setup and breakdown of furniture and equipment for school events and activities.

- Inventory Management: Monitor and maintain cleaning supplies and equipment, and request additional supplies as needed.

- Grounds Maintenance: Perform basic groundskeeping tasks, such as picking up litter, sweeping sidewalks, and maintaining outdoor areas.

- Emergency Response: Respond to emergencies, such as spills or accidents, in a timely and efficient manner.

- Communication: Communicate effectively with school staff and administration to address any custodial needs or concerns.

Qualifications:

- Knowledge of cleaning and maintenance procedures and equipment.

- Ability to perform physical tasks, including lifting, bending, and standing for extended periods.

- Strong attention to detail and organizational skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Reliable and punctual with a strong work ethic.

- Ability to pass a background check and drug screening.

Grocery Stock Clerk

Publix
03.2017 - 09.2017

Position Overview:

The Grocery Stock Clerk is responsible for maintaining the organization and appearance of the store’s shelves and inventory. This role involves stocking products, rotating items to ensure freshness, and assisting customers with finding products. The stock clerk plays a vital role in ensuring that the grocery store runs smoothly and efficiently.

Key Responsibilities:

- Stocking Shelves: Unload deliveries and stock shelves with new products. Ensure items are placed in the correct locations and are neatly organized.

- Inventory Management: Monitor inventory levels and report any shortages or discrepancies to management. Assist with inventory counts as needed.

- Product Rotation: Rotate stock to ensure that older items are placed in front and newer items are placed behind to maintain product freshness.

- Customer Assistance: Assist customers in locating products and provide information about items as needed. Answer customer inquiries in a friendly and helpful manner.

- Store Maintenance: Keep aisles, shelves, and storage areas clean and organized. Remove any damaged or expired products.

- Pricing and Signage: Ensure products are properly priced and labeled. Update signage as needed for promotions or sales.

- Safety Compliance: Follow all safety guidelines and procedures to ensure a safe working environment. Report any hazards or safety concerns to management.

- Team Collaboration: Work closely with other store employees to ensure efficient operations and a positive shopping experience for customers.

- Special Tasks: Perform other duties as assigned by management, such as setting up displays or assisting with special events.

Qualifications:

- Strong attention to detail and organizational skills.

- Ability to lift and carry heavy items (up to 50 pounds).

- Good communication and customer service skills.

- Ability to work independently and as part of a team.

- Flexible availability, including evenings, weekends, and holidays.

- Basic math skills for inventory counts and pricing.

Server

'The Back Porch' Restaurant
10.2015 - 03.2017

Position Overview:

The Restaurant Server is responsible for providing an exceptional dining experience to guests by delivering prompt, courteous, and professional service. This role involves taking orders, serving food and beverages, and ensuring guests have a memorable visit.

Key Responsibilities:

- Guest Interaction: Greet guests warmly upon arrival, escort them to their tables, and present menus. Provide detailed information on menu items, daily specials, and promotions.

- Order Taking: Accurately take food and beverage orders from guests, ensuring all special requests and dietary restrictions are noted. Enter orders into the restaurant’s point-of-sale system.

- Service Delivery: Serve food and beverages promptly and efficiently, ensuring that orders are accurate and meet guests' expectations. Monitor guest satisfaction and address any issues or concerns promptly.

- Table Maintenance: Regularly check on guests to ensure they have everything they need. Refill drinks, clear used dishes, and reset tables for new guests.

- Payment Processing: Present bills to guests, process payments, and provide correct change. Handle cash, credit card transactions, and gratuities accurately.

- Cleanliness and Organization: Maintain cleanliness and organization in the dining area, including sweeping floors, cleaning tables, and arranging seating areas.

- Team Collaboration: Work closely with kitchen staff, bartenders, and other servers to ensure smooth operations and a seamless dining experience for guests.

- Knowledge of Menu: Stay informed about menu changes, seasonal offerings, and ingredients. Provide recommendations and answer questions about menu items.

- Compliance: Adhere to all health and safety regulations, restaurant policies, and procedures. Ensure proper handling of food and beverages.

- Upselling: Suggest additional items or enhancements to guests to improve their dining experience and increase sales.

Qualifications:

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Strong attention to detail and a commitment to providing excellent customer service.

- Ability to stand and walk for extended periods and lift up to 25 pounds.

- Flexible availability, including evenings, weekends, and holidays.

- Positive attitude and a team-oriented mindset.

Education

GED - undefined

Ridge Career Center/Ridge Technical College
01.2017

Skills

  • Janitorial (2 years)
  • Custodial (2 years)
  • Strategic Planning (7 years)
  • Stocking (7 years)
  • Customer Service (7 years)
  • Retail Sales (7 years)
  • Inventory Management (7 years)
  • Home Health (Less than 1 year)
  • Cleaning Experience (2 years)
  • Senior Care (Less than 1 year)
  • Cash handling (7 years)
  • Pet Care (2 years)
  • Planograms (2 years)
  • Animal Care (2 years)

Certification

  • ServSafe Certification: This certification demonstrates your knowledge of food safety and sanitation practices.
  • Certified Culinarian (CC): Offered by the American Culinary Federation (ACF), this certification is for entry-level culinarians.
  • Food Handler Certification: This is often required for anyone working in food service and shows that I understand basic food handling practices.
  • Allergen Awareness Certification: Demonstrates my knowledge of handling food allergies and preventing cross-contamination.
  • First Aid/CPR Certification: Essential for handling emergencies and providing immediate care.

Additional Information

Volunteer Experience:

- Volunteer at Pet World in Auburndale, FL (2013) assisting with cleaning, animal care, and customer service.

Timeline

Production Operator

Douglass Screen Printing
09.2022 - 11.2023

Key Holder

Petsense
10.2020 - 08.2022

Lead Kennel Technician

Das Hund Haus
09.2020 - 09.2021

Private In-Home Senior Caregiver

Joan & Phil Bova
03.2019 - 01.2020

Substitute Custodian

Polk County School Board
02.2019 - 09.2019

Hostess

Big Tom's Diner
10.2018 - 01.2019

Custodian

Polk County School Board, Lake Alfred Elementary
12.2017 - 08.2018

Grocery Stock Clerk

Publix
03.2017 - 09.2017

Server

'The Back Porch' Restaurant
10.2015 - 03.2017

GED - undefined

Ridge Career Center/Ridge Technical College
  • ServSafe Certification: This certification demonstrates your knowledge of food safety and sanitation practices.
  • Certified Culinarian (CC): Offered by the American Culinary Federation (ACF), this certification is for entry-level culinarians.
  • Food Handler Certification: This is often required for anyone working in food service and shows that I understand basic food handling practices.
  • Allergen Awareness Certification: Demonstrates my knowledge of handling food allergies and preventing cross-contamination.
  • First Aid/CPR Certification: Essential for handling emergencies and providing immediate care.
Breanna Crawford