Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breanna Crayton

Bristow

Summary

Dynamic and dedicated professional with extensive experience at MGM Rainbow Healthcare, excelling in client relations and administrative support. Proven ability to manage appointments and maintain confidentiality while providing compassionate care. Strong organizational skills and effective communication foster positive interactions, enhancing patient satisfaction and team collaboration. Committed to improving quality of life for clients.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Receptionist

MGM Rainbow Healthcare
08.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments and communicated with clients.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Helped residents with a variety of care needs.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.

Home Health Caregiver

Self-employeed
01.2013 - 05.2022
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
  • Monitored vital signs and reported any abnormalities to medical professionals promptly.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
  • Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.

Education

Bachelor of Science - Psychology And Gerontology

Colorado State University
Fort Collins, CO

Skills

  • Organization skills
  • Time management
  • Physical, mental, and emotional care
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Computer proficiency
  • Administrative support
  • Mail handling
  • Multi-line telephone operation

Certification

  • Certified Nursing Assistant

Timeline

Receptionist

MGM Rainbow Healthcare
08.2023 - Current

Home Health Caregiver

Self-employeed
01.2013 - 05.2022

Bachelor of Science - Psychology And Gerontology

Colorado State University