Breanna DeLong
Midland,MI
Overview
6
6
years of professional experience
Work History
Program Manager, Community Insights & Impacts
THE D'ANIELLO INSTITUTE FOR VETERANS AND MILITARY FAMILIES
03.2026 - Current
- Support execution of national, multi-stakeholder initiatives within the Face the Fight MAP Reach program, coordinating across partners, internal teams, and data systems to improve delivery and impact.
- Serve as primary point of contact for partners, supporting onboarding, implementation, and ongoing coordination across organizations.
- Contribute to MAP Reach execution through onboarding activities, partner screening, and implementation planning across diverse organizations.
- Coordinate across cross-functional teams (data, marketing, development, program staff) to maintain alignment and progress across workstreams.
- Support development of reports, documentation, and partner-facing materials, ensuring accuracy and consistency.
- Assist in tracking program progress and contributing to reporting for leadership and stakeholders.
- Identify opportunities to improve onboarding workflows, partner tracking, and internal coordination processes.
- Syracuse University (Remote)
Program Manager
OPERATION NEW UNIFORM (ONU)
12.2023 - 03.2026
- Led the end-to-end delivery of ONU's virtual and in-person Career Readiness Program, optimizing cohort flow, curriculum design, student engagement, and operational processes to improve learner outcomes.
- Increased program capacity by 33% through redesigned curriculum flow, streamlined onboarding, and improved communication systems that kept students on pace and reduced drop-off.
- Facilitated twice-weekly virtual instruction and continuous learner touchpoints, strengthening engagement and supporting a 72% employment rate across cohorts.
- Enhanced program infrastructure by simplifying SOPs, improving coordinator workflows, and introducing clearer expectations that reduced learner confusion and late submissions.
- Delivered individualized career advising for 700+ transitioning service members and military spouses, including resume reviews, LinkedIn optimization, interview coaching, and job-search strategy using platforms such as Salesforce and Google Workspace.
- Expanded national outreach by strengthening partnerships with military-serving organizations and employer networks, increasing military spouse enrollment from an average of 5 to 16 participants per cohort.
- Jacksonville, FL (Remote)
Program Outreach Coordinator
OPERATION NEW UNIFORM (ONU)
03.2023 - 12.2023
- Supported the program's growth and recruitment pipeline by expanding outreach channels, strengthening community partnerships, and improving communication workflows that guided applicants into ONU's Career Readiness Programs.
- Built strategic outreach pipelines with veteran organizations, employers, and military spouse networks, using Salesforce to track over 150 referral sources, outreach touchpoints, and applicant progress for upcoming cohorts.
- Established warm relationships with prospective students and alumni through structured one-on-one engagement, conducting 300+ introductory discussions that improved program understanding and increased applicant readiness.
- Represented ONU at virtual and in-person events, resource fairs, and employer briefings, participating in 20+ outreach events and strengthening ONU's reputation as a trusted workforce development partner.
- Collaborated with employers, military installations, and community nonprofits to develop 10-12 recurring recruitment pathways, ensuring both veteran and spouse applicants received clear guidance and smoother entry into the program.
- Monitored outreach metrics, communication trends, and applicant transitions by generating weekly outreach and conversion reports, supporting strategic planning and leadership decision-making.
- Jacksonville, FL
Academic Advisor & Student Support Administrator
KID'S COMMUNITY COLLEGE CHARTER HIGH SCHOOL
04.2022 - 03.2023
- Supported daily school operations by managing student onboarding, communication workflows, and academic documentation to ensure smooth program delivery and consistent learner support.
- Coordinated student schedules, onboarding steps, attendance updates, and progress documentation for a caseload of 120-150 students, using internal tracking systems to ensure accurate information for teachers, families, and administrators.
- Partnered with instructors and administrative staff to maintain hundreds of student records, streamline classroom workflows, and support in-person and virtual learning environments through organized materials, reminders, and follow-up actions.
- Riverview, FL
Family Trainer
PEAK BEHAVIORAL HEALTH
11.2020 - 05.2021
- Provided structured support to families by conducting check-ins, monitoring progress toward individualized goals, and ensuring continuity of care across behavioral health services.
- Coordinated resources and collaborated with multidisciplinary staff to support a caseload of 20-25 families, maintaining clear communication and guiding them through goal-setting, behavioral strategies, and follow-up action plans.
- Documented progress notes, maintained weekly client records, and completed timely follow-up to ensure consistent touchpoints and accurate case files for each family.
- Norman, OK (Hybrid)
Timeline
Program Manager, Community Insights & Impacts
THE D'ANIELLO INSTITUTE FOR VETERANS AND MILITARY FAMILIES
03.2026 - Current
Program Manager
OPERATION NEW UNIFORM (ONU)
12.2023 - 03.2026
Program Outreach Coordinator
OPERATION NEW UNIFORM (ONU)
03.2023 - 12.2023
Academic Advisor & Student Support Administrator
KID'S COMMUNITY COLLEGE CHARTER HIGH SCHOOL
04.2022 - 03.2023
Family Trainer
PEAK BEHAVIORAL HEALTH
11.2020 - 05.2021