Breanna DeMars
Driven Logistics
Mount Pleasant,WI
1
Certification
11
years of professional experience
Results-driven customer service and operations professional with 8 years of experience in fast-paced environments. Skilled in resolving issues, coordinating orders, and managing deliveries. Demonstrates strong communication, organization, and time management abilities while training employees and troubleshooting challenges.
Work History
Delivery Driver
1 Year 5 Months- Managed route planning using GPS systems to optimize delivery times and reduce fuel consumption.
- Managed route planning using GPS systems to optimize delivery times
- Trained new drivers on operational procedures and best practices for effective delivery management.
- Maintained accurate records of deliveries and vehicle inspections for compliance.
- Delivered packages efficiently across designated routes, ensuring timely arrivals.
Mail Handler
1 Year 4 Months- Loaded and unloaded city/state shipments from trailers to ensure timely distribution
- Scanned mail for processing at staging location
- Sorted mixed state mail for distribution efficiency
- Sorted and distributed mail efficiently within designated postal routes.
Amazon Delivery Driver/Dispatcher
1 Year 4 Months- Coordinated daily dispatch operations for timely loadout - guided loadout process, troubleshot driver errors, tracked driver progress
- Delivered packages to customers' residences and businesses efficiently - CDV certified driver, distributed packages to homes/ businesses. follow customer delivery instructions
- Delivered packages efficiently while adhering to strict timelines and safety protocols.
- Navigated routes using GPS technology to optimize delivery efficiency and minimize delays.
- Conducted vehicle inspections to ensure compliance with safety regulations and operational standards.
Amazon Fulfillment Associate
2 Years 1 Month- Trained new employees and retrained associates, audited work quality, reported findings to management
- Picked individual items and sorted into totes within 5 seconds on average, filled totes, and initiated new picking process
- Collected customer orders, packed and labeled items for shipment
- Operated shipping dock to scan and organize packages efficiently. - scan and organize packages into carts and onto pallets, load trucks with carts and pallets according to dispatch time, fluid load trucks, reinduct packages
Walmart Online Grocery Manager
5 Months- Supervised employee break schedules to ensure coverage, tasks, orders
- Communicated with staff, door dashers, and customers to coordinate order fulfillment and address inquiries
- Pick and bag items, organize specific customer orders in proper location
- Gathered completed orders from the preparation area and delivered to door dasher
Lead Kennel Technician
1 Year 1 Month- Managed kennel of 35+ puppies and supervised 3-4 employees to ensure optimal care and safety
- Administered medications, vaccines, and fluids to maintain health and well-being of puppies
- Documented feeding schedules for puppies, meds, vaccines, fluids, baths and play time
Server
4 Years 1 Month- Served food and drinks to customers promptly, cash out customers, count and close drawer, seat guests
- Communicated effectively with kennel and floor staff about puppy care
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining area, ensuring positive guest experiences.
- Collaborated with kitchen staff to streamline order delivery and enhance service efficiency.
Education
High school diploma
No Degree - Business Management
Nail Technician - Nail Technician
Skills
Load & Unload
Package Handling
Route Optimization procedures
Safety Compliance standards
Delivery Logistics
Animal handling techniques
Inventory Team Leadership
Route Planning
Vehicle Maintenance
Veterinary assistant
Medication Administration
Food Preparation
Loading Techniques
Time Management
Driver Training
Cashiering
Customer Interaction
Retail Sales
Customer Engagement management
Front desk
Delivery Coordination
Teamwork and collaboration
Parcel Delivery
Operational Support
Logistical Coordination
Order fulfillment process
Computer operations
Delivery Efficiency
Organizational skills
Computer Operation
Microsoft Powerpoint
Hospitality
Front desk operations
Cash handling procedures
Time management strategies
Decision-making processes
Medication Administration
New Driver Training
Phone etiquette
Packaging
Delivery Tracking
Driver Coordination
Package Sorting
Team Leadership
Team collaboration
Certification
Driver's License
Certified Lash Technician (5+ years)
Forklift Certification
Timeline
Delivery Driver
Driven Logistics
03.2025 - CurrentRead More
Mail Handler
USPS (United States Postal Service)
11.2023 - 03.2025Read More
Amazon Delivery Driver/Dispatcher
DRIVEN LOGISTICS
07.2022 - 11.2023Read More
Walmart Online Grocery Manager
Walmart
07.2021 - 12.2021Read More
Amazon Fulfillment Associate
Amazon
06.2020 - 07.2022Read More
Lead Kennel Technician
Petland
04.2019 - 05.2020Read More
Server
ROMA LODGE
03.2015 - 04.2019Read More
The Real School
High school diploma
Read More
Gateway Technical College
No Degree from Business Management
Read More
Gateway Technical College
Nail Technician from Nail Technician
Read More