Breanna Deviese
Bonita Springs,FL
Summary
Developed skills in fast-paced, customer-focused environment, excelling in communication and schedule management. Demonstrated ability to adapt and learn new processes efficiently. Seeking to transition to new field, leveraging these transferable skills to contribute effectively.
Overview
2
2
years of professional experience
Work History
Lead Sitter
Fetch! Pet Care
Bonita Springs, FL
03.2025 - Current
- Coordinated scheduling for pet care services, ensuring timely and efficient service delivery.
- Engaged with clients to understand pet care needs and preferences, enhancing customer satisfaction.
- Assisted in training new sitters on operational procedures and customer interaction techniques.
- Managed communication between clients and caretakers, facilitating smooth service execution.
- Contributed to team meetings by sharing insights on client feedback and service improvement opportunities.
- Developed supportive relationships with local pet professionals to expand referral network.
- Built lasting relationships with clients through prompt responses to inquiries and attentive service delivery.
Dog Bather/Receptionist
K9QT's Dog Grooming
Bonita Springs, FL
01.2024 - 06.2025
- Performed thorough bathing and grooming services for dogs of various breeds and sizes.
- Ensured cleanliness and sanitation of grooming areas, tools, and equipment.
- Assisted in handling and calming dogs during grooming sessions to enhance comfort.
- Followed safety protocols to prevent accidents and ensure well-being of pets.
- Collaborated with groomers to streamline workflow and improve service efficiency.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
- Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Reduced appointment cancellations by promptly confirming scheduled bookings with clients.
- Contributed to a positive team environment by assisting coworkers with tasks as needed.
Education
High School Diploma -
Bonita Springs High School
Bonita Springs, FL05-2024
Skills
- Goal oriented
- Follow-up skills
- Teamwork and collaboration
- Customer service
- Attention to detail
- Reliability
Languages
English
Native or Bilingual
Timeline
Lead Sitter
Fetch! Pet Care
03.2025 - Current
Dog Bather/Receptionist
K9QT's Dog Grooming
01.2024 - 06.2025
High School Diploma -
Bonita Springs High School