Breanna Edwards
Lehigh Acres,USA
Summary
Knowledgeable in Lead Bartending with background in overseeing bar operations and ensuring customer satisfaction. Proven ability to manage staff, coordinate events, and maintain inventory. Demonstrated leadership and communication skills in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Bar Supervisor
Fresh Catch Inland
02.2025 - Current
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented efficient inventory management practices to reduce waste.
- Trained and mentored staff on customer service standards and beverage preparation techniques.
- Collaborated with management to create seasonal cocktail menus that increased customer engagement.
- Closed out cash register and prepared cashier report at close of business.
- Completed bar opening and closing procedures.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
Server
Coconut Jack's
01.2023 - 02.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multi-table sections efficiently to maximize guest satisfaction.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Trained new servers on menu items, service standards, and operational procedures.
Assistant Manager
Above All Fabrication Inc
12.2020 - 01.2023
- Organized personal and professional calendars, including reminders for upcoming meetings and events.
- Handled incoming and outgoing mail, email and faxes.
- Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
- Typed documents, updated websites and compiled information for meetings.
- Screened telephone calls and inquiries and directed as appropriate.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
- Traveled with manager to take notes and dictation at meetings.
- Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Supported sales management initiatives to optimize business development.
Bartender
TGI Fridays
06.2016 - 10.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Trained new bartenders on drink preparation and upselling techniques.
- Poured wine, beer and cocktails for patrons.
- Collected and organized daily till totals and tips.
- Talked easily with patrons to build rapport and earn repeat business.
Server
Other Side Bistro
06.2019 - 02.2020
- Stocked bar with beer, wine, liquor and related supplies.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
South Fort Myers High School
Fort Myers, FL06.2017
Skills
- Upselling strategies
- Schedule oversight
- Staff management
- Employee development
Timeline
Bar Supervisor
Fresh Catch Inland
02.2025 - Current
Server
Coconut Jack's
01.2023 - 02.2025
Assistant Manager
Above All Fabrication Inc
12.2020 - 01.2023
Server
Other Side Bistro
06.2019 - 02.2020
Bartender
TGI Fridays
06.2016 - 10.2022
High School Diploma -
South Fort Myers High School