Breanna Elmore
Summary
Detail-oriented administrative team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments. Efficient Cash Office Associate offers resourcefulness, computer proficiency and financial systems knowledge. Works quickly and accurately to update systems, check shipments and verify totals. Highly organized and methodical with disciplined approach and excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Food Industry
Sonic
12.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Server
Toots West
03.2021 - 12.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cash Office Associate
Home Goods
03.2019 - 02.2021
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Maintained accurate financial records with diligent data entry and documentation of transactions.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Assisted in training new employees on cash office procedures, contributing to a more efficient work environment.
- Coordinated with Loss Prevention teams to address discrepancies or suspected theft incidents promptly.
- Managed the ordering of supplies necessary for cash office operations, avoiding unexpected shortages or delays in service delivery.
Education
Associate Pre Health - Pre Health
Motlow State Community College
Smyrna, TN05.2022
Skills
- Bookkeeping Support
- Cash Handling
- Paperwork Coordination
- Balance Reconciliations
- Records Management
- Food Delivery
- Guest Engagement
- Safe Food Handling
- Relationship Management
- Customer Assistance
- Payment Processing
- Customer Service
Timeline
Food Industry
Sonic
12.2022 - Current
Server
Toots West
03.2021 - 12.2022
Cash Office Associate
Home Goods
03.2019 - 02.2021
Associate Pre Health - Pre Health
Motlow State Community College
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